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Import Analyst (Customs Brokerage)

Freightos, Miami, FL, United States


About Us

Almost every single thing that you eat, wear, or use (yes, even that Pikachu-shaped baseball cap you secretly love to wear) is imported. But before it makes it past the border, there’s a final, looming hurdle: customs. A complex maze of regulations, enough documentation to bankrupt Dunder Mifflin, harmonized codes, and debates about Santa suit classifications stand between businesses and their products hitting the shelves. Clearit USA makes customs brokerage seamless for importers in the US and Canada with a modern, digital, frictionless platform. And we’re not alone; Clearit is a proud part of the Freightos Group, a logistics technology company that aims to make global trade frictionless. We work with some of the largest companies in the world, are regularly featured in top-tier publications, make our families proud and are traded on the Nasdaq (CRGO).

About The Role USA Remote

Position | Growth Path to Licensed Customs Broker

Here’s where you come in: As an Import Analyst at our Champlain, NY office, you will be the cornerstone ensuring that imports clear customs efficiently, keeping the wheels of the supply chain in motion. Your expertise will help mitigate the complexities of customs procedures, making the process as seamless as possible for our clients. This position offers a growth path toward becoming a Licensed Customs Broker with our full support. This is a fully remote position open to applicants residing in the United States, with preference given to candidates in the following states: New York, North Carolina, Michigan, Vermont, or Florida.

Responsibilities

Efficiently manage and process customs entries to ensure accurate and compliant submissions

Meticulously review and input customs data, maintaining high accuracy standards

Articulate complex documentation requirements clearly to customers, enhancing their understanding and satisfaction

Proactively resolve issues by working collaboratively with customers and internal teams to refine customs entries as required

Prioritize and process high‑urgency imports such as PAPS files to prevent shipment delays

Monitor and resolve CBP and PGA holds and coordinate required exams (NII/VACIS, tailgate, intensive, USDA/CBP/FDA) from initial notice through final release

Coordinate with carriers, terminals/CFS, and government officers to schedule exams, submit ACE DIS documentation and affirmations of compliance, and minimize demurrage and storage

Track ACE/ABI statuses and respond to FDA Notices of Action and CBP CF‑28/CF‑29, providing clear updates to customers to expedite release

Conduct thorough checks to ensure full compliance with all relevant customs regulations, particularly focusing on FDA and PGA standards

About You Basic requirements

2+ years of experience in customs brokerage or import operations

Solid understanding of customs laws and regulations (FDA, PGA, CBP)

Experience managing CBP/PGA holds and coordinating exams (VACIS/NII, tailgate, intensive)

Proficiency with customs brokerage software and ability to assign appropriate HTS commodity codes

Knowledge of applying correct IEEPA, Reciprocal, and Section 232/301 additional tariffs

Skilled in processing documentation with high accuracy and attention to regulatory compliance

Excellent communication skills for explaining complex procedures in an accessible manner

Innovative thinking and openness to feedback to foster personal growth and improve team performance

Resourcefulness and adaptability in addressing challenges and handling customer inquiries

Preferred Requirements

3‑5+ years of import brokerage experience with truck entries/PAPS processing

Interest in pursuing US Licensed Customs Broker credential (company-supported)

Northern border operations experience

HTS classification knowledge (GRIs, section/chapter notes)

Experience with FDA/PGA filings and CF‑28/CF‑29 responses

ACE/ABI proficiency and familiarity with brokerage platforms

Proven ability to minimize demurrage/storage costs

Understanding of tariff treatments and basic valuation

Self‑directed with good judgment on escalation needs

History of meeting clearance timeframes and service levels

Schedule M-F 8 hours per day.

Benefits

Pay: $50,000 yearly (Based on experience)

Fully remote with preference given to candidates in the following states: New York, North Carolina, Michigan, Vermont, or Florida

15 paid vacation days plus holidays

50% employer‑paid health insurance

Annual training budget and career guidance

Customs broker license exam fees covered

Equity incentives that vest over time, aligning your success with company growth

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.

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