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Sales Support Technician

Hillyard, East Hartford, CT, United States


As a familycompany we understand the important role benefits play in the lives of our employees and their families. It's a big part of our total compensation plan. Hillyard has very comprehensive benefits that include medical insurance, retirement plans and life insurance, Additionally Hillyard promotes a heathy work-life balance with paid time off.

Paid Time Off Nine paid holidays Personal sick leave and vacation Parental leave

Health Health savings accounts, flexible spending accounts Employee assistance program, telemedicine

Retirement 401k savings plan Company match Discretionary profit sharing

Life No cost employee life and accidental death and dismemberment insurance Short-term and long-term disability

We're here to help

Hillyard, Inc. is currently hiring a Sales Support Technician to join our team in East Hartford, CT.

Looking to break into sales—but want real experience first?

This role is designed for individuals who enjoy hands‑on work and want to build the skills, product knowledge, and customer relationships needed to grow into a future sales position.

You’ll work directly with customers, support installations, and gain firsthand experience with the solutions our sales team delivers every day.

What You’ll Do

Assist with hard floor coatings and refinishing projects at customer sites

Support equipment and chemical dispenser installations

Work alongside sales professionals during customer visits, demos, and training sessions

Help deliver and demonstrate cleaning equipment and solutions

Build relationships with customers through hands‑on service and support

Learn how to assess customer needs and identify solution opportunities

Maintain tools, equipment, and installation readiness

Provide occasional warehouse and operational support

What You Bring

Strong work ethic and willingness to learn

Interest in growing into a customer‑facing or sales role

Valid driver’s license with a clean driving record

Ability to work with tools and in a physical, hands‑on environment

Strong communication skills and a customer‑first mindset

Experience driving with a trailer (preferred)

Why This Role is Different This isn’t just a job—it’s a career pathway.

At Hillyard, many of our successful sales professionals started in hands‑on roles like this—learning our products, understanding our customers, and building confidence in the field before transitioning into sales.

You’ll gain:

Product and equipment knowledge

Exposure to sales conversations and solution‑based selling

Mentorship from experienced sales professionals

What’s in It for You

$21–$26/hour + bonus program

Paid holidays & PTO

Medical, dental, and vision benefits

Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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