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Associate, Business Marketing

Customers Bank, New York, NY, United States


Salary range:

An annual salary range of $65,000 - $85,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You’ll Do The Marketing Associate, Business Marketing supports sales teams by delivering timely, relevant marketing materials and coordination for client-facing activities. This role works closely with Sales and Marketing partners to assist with collateral development, presentations, sponsorships, and localized marketing efforts, while ensuring alignment with brand standards and regulatory requirements. As a team player, this role will also include projects that support the broader Marketing & Communications team.

Sales Support & Coordination

Support sales teams by responding to inbound marketing requests and proactively identifying strategic solutions that are aligned with business and brand priorities.

Serve as a day‑to‑day marketing contact for sales‑related materials and activities.

Assist in translating sales needs into marketing deliverables in partnership with senior marketing team members.

Collateral Support & Management

Assist with the creation, customization, and updating of sales collateral, presentations, and pitch materials.

Ensure materials follow brand guidelines and compliance requirements.

Coordinate review and approval workflows with Creative and Compliance teams.

Sales Events & Sponsorships Support

Support business marketing initiatives such as sponsorships, conferences, and regional activities.

Work with bankers on their annual business development and sponsorship budget forecasts, tracking ROI throughout the year.

Assist with preparation of sponsorship materials including signage, presentations, digital assets, display and merchandise coordination, and follow‑up resources.

Support banker‑led events, ensuring adherence to brand standards.

Track timelines and deliverables to ensure materials are ready for field use.

Cross‑Functional Collaboration & Compliance

Work closely with Sales, Marketing and Compliance teams to deliver compliant marketing support.

Maintain documentation and organized records for marketing materials and approvals.

Support multiple projects simultaneously with guidance from senior team members.

Team Support

Manage the client marketing authorization process and marketing project trafficking, interfacing with clients and bankers as necessary.

Collaborate with product teams to develop promotional materials and marketing specifications for new products, in support of senior marketing team members.

Support projects as assigned.

Qualifications

1–3 years of experience in marketing, communications, sales support, or a related role.

Interest in field marketing, sales enablement, or B2B marketing.

Strong organizational skills and attention to detail.

Ability to communicate clearly and work collaboratively across teams.

Comfort working in a fast‑paced, deadline‑driven environment.

Technology Skills

Proficiency with Microsoft Office (PowerPoint, Word, Excel).

Familiarity with collaboration tools (e.g., Teams, SharePoint).

Willingness to learn sales enablement, compliance and additional platforms (e.g., Seismic, Kadince).

Basic comfort working with digital content and templates.

Equal Opportunity Employer Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.

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