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Customer Service Representative

Shentel, Salem, MA, United States


Shentel is hiring a

Customer Service Representative

(CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!

Compensation & Benefits

Base hourly pay rate + uncapped commission

World class 401(k) - up to 8% company contribution

Medical, dental, vision, and life insurance with company subsidies

Up to 3 weeks of PTO and up to 9 paid holidays

Qualifications

Your reputation as a successful sales professional who meets and exceeds sales goals

Your high school diploma or equivalent

One year of customer service or call center experience

Responsibilities Sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected.

It’s time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

EEO is the Law and Pay Transparency

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