Parts Advisor

Education LevelHigh School## Description**Join Our Team as a Parts Advisor!****Your responsibilities will include:*** **Customer Interaction**: Handle inquiries about replacement parts and availability, providing exceptional service and support.* **Inventory Management**: Keep the department organized, ensuring parts are easily accessible and stored safely.* **Location Support**: Assist your co-workers at the other eight stores in locating necessary parts, fostering teamwork and collaboration.**About Martin Equipment**Martin Equipment is a proud, 4th generation, local and female-owned John Deere Construction Dealership with nearly a century of excellence. When you join our team, you become part of the legendary service that our customers have come to trust.**Position Details*** **Shift**: Day shift, Monday through Friday, Store Hours 6:30a - 5:00p* **Overtime**: OT paid for any workday exceeding eight hours* **Saturdays**: Eventually, rotation---**ESSENTIAL FUNCTIONS:*** **Supply Parts**: Provide technicians with parts from inventory.* **Customer Support**: Look up parts and answer questions.* **Order Fulfillment**: Order or pull parts as needed.* **Hydraulic Hose Creation**: Make hydraulic hoses.* **Stock Management**: Put away daily stock orders.* **Branch Assistance**: Help branches find parts.* **Inventory Organization**: Maintain order and safety.* **Documentation**: Handle purchase orders, invoices, and returns.* **Inventory Control**: Manage parts inventory.* **Policy Adherence**: Follow company policies.* **Safety Compliance**: Support the safety program.* **Meeting Participation**: Attend store meetings.* **Shipping and Receiving**: Assist as needed.* **Additional Duties**: Perform other tasks as assigned.**EDUCATION AND EXPERIENCE:*** **Microsoft Office Proficiency**: Skilled in using Microsoft Office for email and Internet for product searching and data entry.* **Office Equipment Knowledge**: Basic understanding of office machines, including copier, fax, and printer.* **Construction Parts Experience**: Previous experience in construction parts is a plus.* **Customer Service Passion**: A strong passion for parts, assisting customers, and doing a good job is a must.**JOB KNOWLEDGE, SKILLS, AND ABILITIES:*** **Communication Skills**: Excellent face-to-face and phone communication skills.* **Listening and Handwriting**: Good listening skills and legible handwriting.* **Task Management**: Ability to prioritize and organize tasks with a sense of urgency and within time constraints.* **Direction and Inquiry**: Able to take direction and ask questions.* **Attention to Detail**: Strong attention to detail.* **Software Learning**: Willingness to learn Dealworks, EQUIP, and Service Advisor (training available).* **Equipment Operation**: Ability to operate a forklift and drive a pickup truck.* **Driving Requirements**: Valid driver’s license and acceptable driving record per company policy.* **Work Ethic**: Willing to work hard, enjoy the atmosphere, and do whatever it takes for the company and customers.* **Focus**: Must limit time on personal cell phone; focus on the job and the customer.**PHYSICAL REQUIREMENTS:*** **Mobility**: Extended periods of standing, sitting, and walking. Occasional periods of driving.* **Physical Activity**: Some climbing, bending, stooping, reaching, kneeling, squatting, twisting, pulling, and pushing as required by tasks.* **Lifting**: Ability to lift, manipulate, and move items repeatedly, up to 50 pounds.* **Handling Parts**: Not afraid to get a little dirty from handling parts.* **Office Equipment Operation**: Operation of a personal computer and other office equipment.* **Availability**: Available to work extended hours during the week and weekends on a rotation or when needed (as required by location).**PERSONAL PROTECTIVE EQUIPMENT:*** **PPE Provided**: All required PPE is provided by Martin Equipment, including protective safety glasses, gloves, and boots.**WORK ENVIRONMENT:*** **Work Locations**: Most work is performed at a desk, within inventory space, and in the shipping/receiving area.* **Exposure**: Intermittent exposure to shop environment including dirt, dust, heat, cold, fumes, noise, grease, vibration, and chemicals.* **Weather Conditions**: Intermittent exposure to hot and cold weather conditions.**BENEFITS:*** **Eligibility**: Newly hired employees are eligible for benefits on the first of the month following 60 continuous days of employment.* **Health Insurance**: 100% company-paid medical health insurance premium for employee and family. YES!* **Life Insurance**: $40,000 company-paid life insurance and AD&D.* **Additional Insurance**: Employee-paid dental, vision, disability, and voluntary life insurance, and flexible spending account option available.* **Retirement Plan**: 401k retirement plan with company match up to 4%.* **Paid Time Off**: Company-paid holidays and paid vacation.**EOE****Job Type**: Full-time, Non-Union #J-18808-Ljbffr