Assistant Director, Study Abroad
The University of North Carolina at Greensboro, Greensboro, NC, United States
Position Summary
The Assistant Director of Study Abroad and Exchange Programs will serve as a study abroad advisor to and coordinator for 200+ students. They will work with all levels of administrative units and faculty members, interacting extensively with students, parents, and administrators. The assistant will advise students planning to go on any type of study abroad program—including short‑term partner, faculty‑led, semester, and year‑long exchange programs—identify appropriate study abroad site options, ensure coursework consistency with students’ academic goals, transfer credits, determine financial aid applicability, and program re‑departure orientation.
They will also work closely with the Faculty‑Led Coordinator and the Incoming Exchange Student Coordinator regarding students arriving at UNC Greensboro for semester or year‑long exchange programs. The assistant will advise outgoing study abroad students, act as a UNC Greensboro liaison while students are abroad to ensure enrollment upon return, and conduct pre‑departure and re‑entry workshops to facilitate adjustment, re‑integration, and career planning. They will assist with partnership relations and agreement management efforts.
The Assistant Director reports directly to the Associate Director of Study Abroad and Exchange Programs and works with the Associate Provost for International Programs to administer and expand UNC Greensboro’s Study Abroad and Exchange Programs.
Minimum Qualifications
A master’s degree, or a bachelor’s degree and an equivalent amount of education and experience, is required.
Outstanding intercultural sensitivity, exemplary written & verbal competency, and excellent computer skills.
The incumbent must be able to relate to students of diverse backgrounds and work effectively with multiple administrative and academic offices.
Five years of prior experience working in the international education field at a higher education institution.
This position requires the ability to develop and interpret health and safety policies and procedures and advise stakeholders accordingly.
Ability to manage time effectively, work independently, and multi‑task in a fast‑paced environment with frequent deadlines.
Ability to collaborate effectively with supervisors, coworkers, faculty and staff, community leaders, third‑party entities, and counterparts in partner institutions.
Detail oriented with excellent organizational skills.
High standards of professionalism needed to represent UNCG and the IPC effectively both domestically and abroad.
Willingness to periodically travel domestically and abroad.
Preferred Qualifications
Master’s degree with an international focus or in a related field.
Experience working, living, and/or studying abroad.
Experience working in a public higher educational system like UNC would be advantageous to this position.
Experience advising international students on J‑1 visas and an understanding of the SEVIS (Student and Exchange Visitor Information Systems) database.
Experience managing international exchange agreements.
Familiarity with Terra Dotta or other study abroad data management system.
Familiarity with Banner.
Special Instructions to Applicants UNC Greensboro supports 480+ students each year engaging in a wide variety of education abroad opportunities. The Assistant Director of Study Abroad will serve as a study abroad advisor to and coordinator for 200+ students and will report to the Director of Study Abroad unit, working with other study abroad professional staff and student assistants to administer and expand UNC Greensboro’s education abroad options including study abroad, exchange, and research opportunities.
About UNC Greensboro UNC Greensboro, located in the Piedmont Triad region of North Carolina, is one of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891, it is one of the original three UNC System institutions and one of the most diverse universities in the state with 19,000+ students, 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 125 undergraduate majors and concentrations, and over 80 graduate programs offering more than 180 advanced degrees, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with strengths in health and wellness, visual and performing arts, nursing, education, and more.
Essential Duties and Responsibilities
Advising students interested in education abroad programs from the initial advising phase to return.
Recruiting, advising, selecting, and conducting orientation for outbound education abroad students.
Maintaining student exchange balances, administering travel grant programs, and coordinating transfer of credit.
Maintaining the Terra Dotta platform for application and program management.
Assisting in the development of promotional and informational materials including web pages, social media sites, brochures, handbooks, and videos that enhance student advising.
Providing insight on best practices in academic integration, diversity, equity, and inclusion efforts, intercultural components, travel and security, and risk management, etc.
Providing support to department liaisons and fostering peer‑to‑peer engagement among faculty liaisons.
Developing workshops, presentations, and class visits.
Supervising student assistants.
Ensuring evaluations of all education abroad programs.
Assisting with global agreements to build partnership relationships (as needed).
Implementing requisite administrative procedures.
Completing duties as determined appropriate for the level of this position.
Recruitment Range:
$50,000 – $51,418
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They will also work closely with the Faculty‑Led Coordinator and the Incoming Exchange Student Coordinator regarding students arriving at UNC Greensboro for semester or year‑long exchange programs. The assistant will advise outgoing study abroad students, act as a UNC Greensboro liaison while students are abroad to ensure enrollment upon return, and conduct pre‑departure and re‑entry workshops to facilitate adjustment, re‑integration, and career planning. They will assist with partnership relations and agreement management efforts.
The Assistant Director reports directly to the Associate Director of Study Abroad and Exchange Programs and works with the Associate Provost for International Programs to administer and expand UNC Greensboro’s Study Abroad and Exchange Programs.
Minimum Qualifications
A master’s degree, or a bachelor’s degree and an equivalent amount of education and experience, is required.
Outstanding intercultural sensitivity, exemplary written & verbal competency, and excellent computer skills.
The incumbent must be able to relate to students of diverse backgrounds and work effectively with multiple administrative and academic offices.
Five years of prior experience working in the international education field at a higher education institution.
This position requires the ability to develop and interpret health and safety policies and procedures and advise stakeholders accordingly.
Ability to manage time effectively, work independently, and multi‑task in a fast‑paced environment with frequent deadlines.
Ability to collaborate effectively with supervisors, coworkers, faculty and staff, community leaders, third‑party entities, and counterparts in partner institutions.
Detail oriented with excellent organizational skills.
High standards of professionalism needed to represent UNCG and the IPC effectively both domestically and abroad.
Willingness to periodically travel domestically and abroad.
Preferred Qualifications
Master’s degree with an international focus or in a related field.
Experience working, living, and/or studying abroad.
Experience working in a public higher educational system like UNC would be advantageous to this position.
Experience advising international students on J‑1 visas and an understanding of the SEVIS (Student and Exchange Visitor Information Systems) database.
Experience managing international exchange agreements.
Familiarity with Terra Dotta or other study abroad data management system.
Familiarity with Banner.
Special Instructions to Applicants UNC Greensboro supports 480+ students each year engaging in a wide variety of education abroad opportunities. The Assistant Director of Study Abroad will serve as a study abroad advisor to and coordinator for 200+ students and will report to the Director of Study Abroad unit, working with other study abroad professional staff and student assistants to administer and expand UNC Greensboro’s education abroad options including study abroad, exchange, and research opportunities.
About UNC Greensboro UNC Greensboro, located in the Piedmont Triad region of North Carolina, is one of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891, it is one of the original three UNC System institutions and one of the most diverse universities in the state with 19,000+ students, 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 125 undergraduate majors and concentrations, and over 80 graduate programs offering more than 180 advanced degrees, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with strengths in health and wellness, visual and performing arts, nursing, education, and more.
Essential Duties and Responsibilities
Advising students interested in education abroad programs from the initial advising phase to return.
Recruiting, advising, selecting, and conducting orientation for outbound education abroad students.
Maintaining student exchange balances, administering travel grant programs, and coordinating transfer of credit.
Maintaining the Terra Dotta platform for application and program management.
Assisting in the development of promotional and informational materials including web pages, social media sites, brochures, handbooks, and videos that enhance student advising.
Providing insight on best practices in academic integration, diversity, equity, and inclusion efforts, intercultural components, travel and security, and risk management, etc.
Providing support to department liaisons and fostering peer‑to‑peer engagement among faculty liaisons.
Developing workshops, presentations, and class visits.
Supervising student assistants.
Ensuring evaluations of all education abroad programs.
Assisting with global agreements to build partnership relationships (as needed).
Implementing requisite administrative procedures.
Completing duties as determined appropriate for the level of this position.
Recruitment Range:
$50,000 – $51,418
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