Community Engagement Manager
State of Washington, Olympia, WA, United States
About the Position
The Community Engagement Manager will lead statewide outreach and engagement initiatives to increase awareness and participation in Washington’s 529 college savings programs. The role develops outreach strategies, builds partnerships, and represents WA529 through presentations, events, and collaborations. Reporting to the Associate Director for Community Engagement, the position supervises Community Engagement staff, manages outreach initiatives, and contributes to program strategy and continuous improvement.
Working Conditions This full‑time, exempt position is based in Olympia, Washington. It requires an office setting equipped with standard computer and office equipment, as well as frequent travel throughout Washington—including overnight and occasional out‑of‑state trips. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., but evenings and weekends are routinely required to support events, presentations, and community partnerships. Physical demands include lifting and transporting materials for outreach displays. Work often involves managing multiple priorities and meeting deadlines, with extended hours during peak periods.
Responsibilities Leadership & Program Management
Supervise, mentor, and support Community Engagement staff.
Co‑develop and implement the annual outreach plan.
Manage outreach budgets, materials, vendor relationships, and procurement.
Serve on the WA529 Leadership Team.
Identify and implement improvements to outreach strategies and operations.
Oversee the procurement and management of outreach materials and promotional items, including vendor coordination, budgeting, billing, and inventory oversight.
Community & Employer Engagement
Develop and implement statewide engagement strategies.
Build and maintain partnerships with employers, community organizations, and stakeholders.
Lead employer engagement efforts, including payroll direct deposit participation.
Plan and coordinate outreach events, presentations, and sponsorships.
Represent WA529 at community events, conferences, and professional meetings.
Collaboration & Communications
Collaborate with WSAC divisions to align outreach efforts.
Develop outreach materials, talking points, and communications.
Support marketing initiatives and research projects.
Coordinate employer communications, including newsletters.
Contribute to marketing initiatives, research projects, and procurement processes, including RFI, RFP, or RFQQ support when needed.
Qualifications
Bachelor’s degree in marketing, communications, public relations, or a related field plus 3 years of relevant experience.
OR seven years of combined education and progressively responsible experience in a related field.
Experience presenting or speaking to diverse audiences.
Ability to travel statewide, including overnight, and to work evenings and weekends as needed.
Valid driver’s license.
Preferred Qualifications
Experience managing program budgets.
Experience with Salesforce or similar CRM systems.
Knowledge of state government or public sector programs.
Spanish language proficiency.
Core Competencies
Leadership and staff supervision.
Strong public speaking and communication skills.
Relationship‑building and partnership development.
Project management and organizational skills.
Critical thinking and problem‑solving.
Commitment to diversity, equity, and inclusion.
Ability to communicate complex information clearly.
Ability to work independently and collaboratively.
EEO Statement The Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply.
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Working Conditions This full‑time, exempt position is based in Olympia, Washington. It requires an office setting equipped with standard computer and office equipment, as well as frequent travel throughout Washington—including overnight and occasional out‑of‑state trips. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., but evenings and weekends are routinely required to support events, presentations, and community partnerships. Physical demands include lifting and transporting materials for outreach displays. Work often involves managing multiple priorities and meeting deadlines, with extended hours during peak periods.
Responsibilities Leadership & Program Management
Supervise, mentor, and support Community Engagement staff.
Co‑develop and implement the annual outreach plan.
Manage outreach budgets, materials, vendor relationships, and procurement.
Serve on the WA529 Leadership Team.
Identify and implement improvements to outreach strategies and operations.
Oversee the procurement and management of outreach materials and promotional items, including vendor coordination, budgeting, billing, and inventory oversight.
Community & Employer Engagement
Develop and implement statewide engagement strategies.
Build and maintain partnerships with employers, community organizations, and stakeholders.
Lead employer engagement efforts, including payroll direct deposit participation.
Plan and coordinate outreach events, presentations, and sponsorships.
Represent WA529 at community events, conferences, and professional meetings.
Collaboration & Communications
Collaborate with WSAC divisions to align outreach efforts.
Develop outreach materials, talking points, and communications.
Support marketing initiatives and research projects.
Coordinate employer communications, including newsletters.
Contribute to marketing initiatives, research projects, and procurement processes, including RFI, RFP, or RFQQ support when needed.
Qualifications
Bachelor’s degree in marketing, communications, public relations, or a related field plus 3 years of relevant experience.
OR seven years of combined education and progressively responsible experience in a related field.
Experience presenting or speaking to diverse audiences.
Ability to travel statewide, including overnight, and to work evenings and weekends as needed.
Valid driver’s license.
Preferred Qualifications
Experience managing program budgets.
Experience with Salesforce or similar CRM systems.
Knowledge of state government or public sector programs.
Spanish language proficiency.
Core Competencies
Leadership and staff supervision.
Strong public speaking and communication skills.
Relationship‑building and partnership development.
Project management and organizational skills.
Critical thinking and problem‑solving.
Commitment to diversity, equity, and inclusion.
Ability to communicate complex information clearly.
Ability to work independently and collaboratively.
EEO Statement The Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply.
#J-18808-Ljbffr