Customer Account Representative
Impact RTO Holdings, Valdosta, GA, United States
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company. Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Total Rewards Package
$15.00 starting pay
Paid weekly
Exceptional performance rewarded with monthly profit sharing
Earn recognition for doing great work through our Work Tango rewards platform; your performance turns into prizes
5-day work week with every Sunday off
Paid sick, vacation and holidays
Employee purchase plan
Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what's next
401(k) Retirement Savings Plan plus company matching up to 4%
Responsibilities
Drive daily account management performance to meet and exceed company standards
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Must be able to lift and move (push/pull) heavy items and merchandise
Make daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
Safe operation and cleanliness/organization of the company vehicle
Protect product with blankets and straps
Build and stage inventory
Refurbish merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by Store Manager
Qualifications
Must be at least 18 years of age
Heavy lifting required
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and clean driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
Benefits A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.
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Total Rewards Package
$15.00 starting pay
Paid weekly
Exceptional performance rewarded with monthly profit sharing
Earn recognition for doing great work through our Work Tango rewards platform; your performance turns into prizes
5-day work week with every Sunday off
Paid sick, vacation and holidays
Employee purchase plan
Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what's next
401(k) Retirement Savings Plan plus company matching up to 4%
Responsibilities
Drive daily account management performance to meet and exceed company standards
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Must be able to lift and move (push/pull) heavy items and merchandise
Make daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
Safe operation and cleanliness/organization of the company vehicle
Protect product with blankets and straps
Build and stage inventory
Refurbish merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by Store Manager
Qualifications
Must be at least 18 years of age
Heavy lifting required
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and clean driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
Benefits A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.
#J-18808-Ljbffr