Remote Customer Engagement Rep II — Bilingual

A customer service company in Guaynabo is seeking a Customer Engagement Rep II for a full-time position. The successful candidate will handle inbound calls, guide customers on services, and ensure customer satisfaction. Responsibilities include documenting interactions, resolving issues, and maintaining confidentiality. Applicants should have at least 60 college credits, with a minimum of one year in customer service, and must be bilingual in English and Spanish. The position requires excellent organizational and interpersonal skills. #J-18808-Ljbffr