Customer Service Representative
On-Site Health & Sa, Anaheim, CA, United States
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Customer Service Representative Our Customer Service Department is looking for a Customer Service Representative! Summary of Position A Customer Service Representative serves as a liaison between the company and customers, providing information, answering questions, and resolving issues efficiently. Key responsibilities include handling high volumes of calls, identifying customer needs, building strong relationships, generating sales leads, meeting performance targets, managing complaints, maintaining records, and ensuring customer satisfaction through effective communication and follow-up.
Work a consistent work week, 5 days/8-hour shifts
Monday through Friday from 7:30 AM-4:00 PM
$19/hour
Paid Training
Comprehensive Medical Benefits with a wide range of choices
401k Retirement Plan
Key Responsibilities (including but not limited to)
Address and resolve customer inquiries and concerns
Enter and maintain customer information in the database
Provide information on company services to inbound callers
Manage a high volume of incoming calls
Communicate effectively with customers and internal team members
Maintain accurate records of customer interactions
Preferred Qualifications and Attributes
Professional, outgoing, and customer-focused demeanor
Strong ability to follow verbal and written instructions
Highly organized and detail-oriented
Excellent verbal and written communication skills
Ability to produce clear, professional business correspondence Minimum Qualifications
At least one year of post-secondary education
Proficiency in Microsoft Excel, Word, and Outlook
Disclaimer This job description is intended to outline the general responsibilities and qualifications for the position and is not a comprehensive list of all duties. Responsibilities may evolve, and additional tasks may be assigned as needed to meet business objectives.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
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Customer Service Representative Our Customer Service Department is looking for a Customer Service Representative! Summary of Position A Customer Service Representative serves as a liaison between the company and customers, providing information, answering questions, and resolving issues efficiently. Key responsibilities include handling high volumes of calls, identifying customer needs, building strong relationships, generating sales leads, meeting performance targets, managing complaints, maintaining records, and ensuring customer satisfaction through effective communication and follow-up.
Work a consistent work week, 5 days/8-hour shifts
Monday through Friday from 7:30 AM-4:00 PM
$19/hour
Paid Training
Comprehensive Medical Benefits with a wide range of choices
401k Retirement Plan
Key Responsibilities (including but not limited to)
Address and resolve customer inquiries and concerns
Enter and maintain customer information in the database
Provide information on company services to inbound callers
Manage a high volume of incoming calls
Communicate effectively with customers and internal team members
Maintain accurate records of customer interactions
Preferred Qualifications and Attributes
Professional, outgoing, and customer-focused demeanor
Strong ability to follow verbal and written instructions
Highly organized and detail-oriented
Excellent verbal and written communication skills
Ability to produce clear, professional business correspondence Minimum Qualifications
At least one year of post-secondary education
Proficiency in Microsoft Excel, Word, and Outlook
Disclaimer This job description is intended to outline the general responsibilities and qualifications for the position and is not a comprehensive list of all duties. Responsibilities may evolve, and additional tasks may be assigned as needed to meet business objectives.
Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.
#J-18808-Ljbffr