Call Center Team Lead – Coaching & Sales

A financial services firm in Troy, MI is seeking an Assistant Manager-Call Center to support the Call Center Manager in training and managing staff. The role involves providing exceptional customer service, leading a team to meet sales and service metrics, and ensuring team members maintain product knowledge. This position requires strong customer service skills, substantial call center experience, and leadership abilities. The compensation ranges from $62,000 to $70,000 annually, along with PTO and benefits. #J-18808-Ljbffr