Human Resources Business Partner
Jiffy Lube, Berwyn, IL, United States
Human Resources Business Partner
Location: Berwyn, Illinois Compensation: $85,900.00 - $128,900.00 Worker Type: Employee Time Type: Full time Job Description: At Team Car Care, we are committed to delivering a best-in-class teammate experience so we can create guests for life. The Human Resources Business Partner (HRBP) plays a critical role in bringing this to life by supporting our field leaders and teammates across a distributed, hourly workforce. The position will be based in Northern IL and Wisconsin. This role serves as a coach to General Managers and District Managers and a trusted advocate for teammates, helping to foster a culture rooted in our RITTE valuesRespect, Integrity, Teamwork, Trust, and Excellence. The HRBP partners closely with operations to strengthen leadership capability, improve teammate engagement, and ensure consistent, compliant people practices. This role also supports labor planning, talent acquisition for key leadership roles, and proactive teammate relations. Key Responsibilities
Field Leadership & Coaching
Serve as a strategic partner and coach to General Managers and District Managers, strengthening leadership capability and accountability Reinforce Team Car Care's RITTE values in daily operations and leadership behaviors Provide guidance on performance management, feedback, and development conversations Support leaders in building high-performing teams that deliver an exceptional guest experience Teammate Experience & Relations
Champion a positive, inclusive culture where teammates feel respected, heard, and valued Act as a trusted resource for teammates and leaders, addressing concerns with fairness and consistency Identify trends in engagement, turnover, and employee relations, and partner with leaders on proactive solutions Help create an environment where strong, direct relationships between leaders and teammates drive engagement and retention Labor & Workforce Planning
Partner with operations leaders to support effective labor planning, staffing models, and scheduling practices Analyze labor data and trends to identify opportunities to improve productivity and control costs Support initiatives that balance operational efficiency with a strong teammate experience Talent Acquisition & Development
Partner with hiring managers to recruit and select Crew Chief and above roles, ensuring strong hiring decisions Support structured, consistent interviewing practices aligned with Team Car Care standards Assist in onboarding and development of new leaders to drive early success Contribute to succession planning and internal talent pipeline development Employee Relations & Compliance
Provide expert guidance on company policies, procedures, and employment practices Support or lead investigations, ensuring timely, fair, and consistent outcomes Ensure compliance with all federal, state, and local employment laws Maintain accurate documentation and support risk mitigation efforts Teammate Engagement & Labor Awareness
Partner with leaders to foster a culture of open communication, trust, and responsiveness Proactively identify and address workplace concerns to strengthen teammate satisfaction Provide guidance to leaders on maintaining a positive work environment that supports strong teammate relationships and engagement Support leadership in navigating labor relations matters in a compliant and professional manner Training & Development (Employee Relations & Teammate Experience)
Design and deliver employee relations training for General Managers and District Managers, including performance management, conflict resolution, coaching conversations, and maintaining a positive workplace culture Facilitate teammate relations and leadership training that strengthens trust, engagement, and open communication across stores Partner with operations and training teams to support and enhance new teammate orientation, ensuring alignment with Team Car Care's culture, expectations, and RITTE values Lead or support leadership onboarding sessions for Crew Chiefs and above, reinforcing expectations around people leadership and teammate experience Identify training gaps based on trends in turnover, engagement, and employee relations, and implement targeted learning solutions Ensure training content is practical, field-friendly, and immediately actionable for store leaders Measure training effectiveness through turnover trends, engagement insights, and employee relations metrics, and continuously improve programming Qualifications
Education
Bachelor's degree required Master's degree (MBA, HR, or related field) preferred Experience
5+ years of progressive HR experience, including HRBP or field-based HR roles Experience supporting a multi-site, hourly workforce (retail, automotive, QSR, or similar environment preferred) Strong background in employee relations, leadership coaching, and workforce planning Experience with labor relations and union environments preferred Skills & Competencies
Strong business acumen with the ability to connect people strategy to operational results Proven ability to coach and influence field leaders Excellent relationship-building and communication skills Ability to operate independently in a fast-paced, field-based environment Data-driven mindset with the ability to identify trends and drive action High level of integrity, professionalism, and sound judgment Work Environment & Travel
Field-based role supporting locations across your region Will travel to support areas beyond region as needed Regular travel required (5070%) Flexible schedule to meet the needs of the business Our Culture
At Team Car Care, everything we do is grounded in our RITTE values: Respect We treat everyone with care and professionalism Integrity We do the right thing, always Teamwork We win together Trust We build strong, honest relationships Excellence We deliver the best for our teammates and our guests We believe that when we invest in our teammates, we create guests for life.
Location: Berwyn, Illinois Compensation: $85,900.00 - $128,900.00 Worker Type: Employee Time Type: Full time Job Description: At Team Car Care, we are committed to delivering a best-in-class teammate experience so we can create guests for life. The Human Resources Business Partner (HRBP) plays a critical role in bringing this to life by supporting our field leaders and teammates across a distributed, hourly workforce. The position will be based in Northern IL and Wisconsin. This role serves as a coach to General Managers and District Managers and a trusted advocate for teammates, helping to foster a culture rooted in our RITTE valuesRespect, Integrity, Teamwork, Trust, and Excellence. The HRBP partners closely with operations to strengthen leadership capability, improve teammate engagement, and ensure consistent, compliant people practices. This role also supports labor planning, talent acquisition for key leadership roles, and proactive teammate relations. Key Responsibilities
Field Leadership & Coaching
Serve as a strategic partner and coach to General Managers and District Managers, strengthening leadership capability and accountability Reinforce Team Car Care's RITTE values in daily operations and leadership behaviors Provide guidance on performance management, feedback, and development conversations Support leaders in building high-performing teams that deliver an exceptional guest experience Teammate Experience & Relations
Champion a positive, inclusive culture where teammates feel respected, heard, and valued Act as a trusted resource for teammates and leaders, addressing concerns with fairness and consistency Identify trends in engagement, turnover, and employee relations, and partner with leaders on proactive solutions Help create an environment where strong, direct relationships between leaders and teammates drive engagement and retention Labor & Workforce Planning
Partner with operations leaders to support effective labor planning, staffing models, and scheduling practices Analyze labor data and trends to identify opportunities to improve productivity and control costs Support initiatives that balance operational efficiency with a strong teammate experience Talent Acquisition & Development
Partner with hiring managers to recruit and select Crew Chief and above roles, ensuring strong hiring decisions Support structured, consistent interviewing practices aligned with Team Car Care standards Assist in onboarding and development of new leaders to drive early success Contribute to succession planning and internal talent pipeline development Employee Relations & Compliance
Provide expert guidance on company policies, procedures, and employment practices Support or lead investigations, ensuring timely, fair, and consistent outcomes Ensure compliance with all federal, state, and local employment laws Maintain accurate documentation and support risk mitigation efforts Teammate Engagement & Labor Awareness
Partner with leaders to foster a culture of open communication, trust, and responsiveness Proactively identify and address workplace concerns to strengthen teammate satisfaction Provide guidance to leaders on maintaining a positive work environment that supports strong teammate relationships and engagement Support leadership in navigating labor relations matters in a compliant and professional manner Training & Development (Employee Relations & Teammate Experience)
Design and deliver employee relations training for General Managers and District Managers, including performance management, conflict resolution, coaching conversations, and maintaining a positive workplace culture Facilitate teammate relations and leadership training that strengthens trust, engagement, and open communication across stores Partner with operations and training teams to support and enhance new teammate orientation, ensuring alignment with Team Car Care's culture, expectations, and RITTE values Lead or support leadership onboarding sessions for Crew Chiefs and above, reinforcing expectations around people leadership and teammate experience Identify training gaps based on trends in turnover, engagement, and employee relations, and implement targeted learning solutions Ensure training content is practical, field-friendly, and immediately actionable for store leaders Measure training effectiveness through turnover trends, engagement insights, and employee relations metrics, and continuously improve programming Qualifications
Education
Bachelor's degree required Master's degree (MBA, HR, or related field) preferred Experience
5+ years of progressive HR experience, including HRBP or field-based HR roles Experience supporting a multi-site, hourly workforce (retail, automotive, QSR, or similar environment preferred) Strong background in employee relations, leadership coaching, and workforce planning Experience with labor relations and union environments preferred Skills & Competencies
Strong business acumen with the ability to connect people strategy to operational results Proven ability to coach and influence field leaders Excellent relationship-building and communication skills Ability to operate independently in a fast-paced, field-based environment Data-driven mindset with the ability to identify trends and drive action High level of integrity, professionalism, and sound judgment Work Environment & Travel
Field-based role supporting locations across your region Will travel to support areas beyond region as needed Regular travel required (5070%) Flexible schedule to meet the needs of the business Our Culture
At Team Car Care, everything we do is grounded in our RITTE values: Respect We treat everyone with care and professionalism Integrity We do the right thing, always Teamwork We win together Trust We build strong, honest relationships Excellence We deliver the best for our teammates and our guests We believe that when we invest in our teammates, we create guests for life.