Live Chat Support Agent-ADF
ADF Medical, Westlake, OH, United States
???? JOB OPENING Live Chat Support Agent
ADF Medical Services Inc. We're hiring a
Live Chat Support Agent
to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you. Role:
Live Chat Support Agent Department:
Customer Support Location:
Remote / On-Site Type:
Full-Time / Part-Time What You'll Do: Respond to patient and client inquiries via live chat Provide information on our services, scheduling, and billing Escalate complex issues to the appropriate team Keep accurate records of all customer interactions Follow HIPAA guidelines and company privacy policies What We're Looking For: 12 years of customer service or live chat experience Excellent written communication skills Ability to type 45+ WPM Comfortable multitasking in a fast-paced environment Healthcare or medical background is a plus What We Offer: Competitive pay Health, dental & vision benefits (full-time) Paid time off & holidays Growth opportunities within the company Powered by JazzHR
ADF Medical Services Inc. We're hiring a
Live Chat Support Agent
to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you. Role:
Live Chat Support Agent Department:
Customer Support Location:
Remote / On-Site Type:
Full-Time / Part-Time What You'll Do: Respond to patient and client inquiries via live chat Provide information on our services, scheduling, and billing Escalate complex issues to the appropriate team Keep accurate records of all customer interactions Follow HIPAA guidelines and company privacy policies What We're Looking For: 12 years of customer service or live chat experience Excellent written communication skills Ability to type 45+ WPM Comfortable multitasking in a fast-paced environment Healthcare or medical background is a plus What We Offer: Competitive pay Health, dental & vision benefits (full-time) Paid time off & holidays Growth opportunities within the company Powered by JazzHR