Inside Claims Representative I
Erie Insurance Group, Brentwood, TN, United States
Inside Claims Representative I
Under close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures. This is a remote position. Candidate must reside within 50 miles of Nashville, TN. Hours are Monday through Friday, 8:00 am - 4:30 pm. Position requires evening and Saturday hours on a rotating basis. Schedule and work location subject to change based on business and service level needs. Duties and Responsibilities: Investigate and adjudicate claims within designated authority, ensuring compliance with appropriate statutory laws. Verify coverage, establish and maintain reserves, secure recorded statements, draft and process correspondence, reports and records. Obtain additional information as required to determine liability. Document claim files and facilitate processing of claims in collaboration with other departments. Assign outside experts when necessary to assist in investigation and in support of potential recovery. Qualifications: Minimum Educational and Experience Requirements: High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required. Bachelor's or Associate's degree preferred.
Under close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures. This is a remote position. Candidate must reside within 50 miles of Nashville, TN. Hours are Monday through Friday, 8:00 am - 4:30 pm. Position requires evening and Saturday hours on a rotating basis. Schedule and work location subject to change based on business and service level needs. Duties and Responsibilities: Investigate and adjudicate claims within designated authority, ensuring compliance with appropriate statutory laws. Verify coverage, establish and maintain reserves, secure recorded statements, draft and process correspondence, reports and records. Obtain additional information as required to determine liability. Document claim files and facilitate processing of claims in collaboration with other departments. Assign outside experts when necessary to assist in investigation and in support of potential recovery. Qualifications: Minimum Educational and Experience Requirements: High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required. Bachelor's or Associate's degree preferred.