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Residential Specialist

sus.com, New York, NY, United States


Residential Specialist - Men's Shelter Salary range: USD $42,000.00 - $47,066.00 per year.

Location: Blake Avenue, Brooklyn, NY 11208.

We are seeking a Residential Specialist for our men's shelter in Brooklyn. The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents, promoting person-centered services, supporting independence, and ensuring safety 24/7. The ideal candidate has humility, integrity, empathy, and honesty.

Essential Duties & Responsibilities

Conduct regular scheduled rounds to ensure safety and residents wellbeing.

Enter activity log information and shift notes in a timely fashion and accurate manner.

Complete necessary admissions paperwork.

Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.

Meet with Shift Supervisor for individual and group supervision.

Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups

Meet with case managers on regular basis to assist in assigned tasks.

Provide initial orientation to program.

Provide administrative support in areas of office coverage, telephone and clerical work, food services.

Understand and follow emergency procedures, including fire drills.

Perform other duties as assigned by Shift Supervisor and Program Director.

Attend job related trainings and agency meetings as necessary.

Provide meal coordination

Qualifications Required Education and Experience

Associate Degree in Human Services or High Diploma or GED with 3+ years’ social service experience.

Learn and integrate a trauma‐informed, client‐centered approach, using an anti ‑oppressive lens into your work with the people we serve.

Use neutral and non‑judgmental language when responding to the needs and requests of the residents.

Must have ability to be flexible with schedule as needed.

Ability to maintain professional maturity during crisis situation.

Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including those who identify as LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

Preferred Qualifications & Skills

Effective written and oral communication skill

Proficiency with computer‑based programs, typing skills

Must be able to lift up to 15 lbs.

F80 and F02 certifications

Basic First Aid

Naloxone certification

Valid driver’s license and bilingual communication preferred

Food Handler license preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and all other statuses protected by Federal, State and Local laws. The company is an equal opportunity employer and provides reasonable accommodation for individuals with disabilities. To request accommodations, contact the Leave Team at MyMedicalLeave@sus.org.

ID: 2026-18280

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