SMB Account Executive - AMER

About ROLLER ROLLER isn\u2019t your average SaaS company. We operate globally across 30+ countries, powering millions of real‑world experiences in the leisure and attractions industry. What we build doesn\u2019t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests. Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real‑world problems across ticketing, point of sale, self‑service, memberships, kiosks, and digital waivers, all at meaningful scale. We are a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we\u2019re proud of, without taking ourselves too seriously. We are growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it. Why You\u2019ll Enjoy This Role! Own the Full Deal And Outcome – You\u2019ll run discovery, deliver demos, manage objections, negotiate pricing, & close deals end‑to‑end. This is a true closing role – not just qualification or handoff. A Product The Sells on Value, Not Hype – ROLLER is a category‑leading platform in a complex, operationally critical space. Customers feel the impact immediately – on revenue, efficiency, & guest experience. That makes conversations deeper, more consultative, and far more satisfying than feature‑led selling. Fun Industry With Real‑World Energy – We power go‑kart tracks, trampoline parks, waterparks & other attractions around the world. Our customers are passionate operators creating memorable experiences, and you\u2019ll see ROLLER in action firsthand. Site visits aren\u2019t sterile office tours – they\u2019re energetic, hands‑on & genuinely a blast! A Sales Org Reps Actually Rate Highly – ROLLER is ranked in the top 5% of companies on RepVue, based on feedback from real sales professionals. That reflects strong leadership, fair quotas, clear processes, & an environment where early‑career sellers are supported to learn & grow. Why You Want To Work With Us! Loved by Customers – ROLLER is consistently highly rated on Capterra & G2, and trusted by leading operators worldwide. Customer obsession isn\u2019t a value on a wall here, it\u2019s embedded in how we prioritise, build, & measure success. A Great Place People Choose to Stay – We\u2019ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, & growth, and an environment where high standards and psychological safety coexist. Competitive Package & Real Career Growth – We offer competitive compensation & benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, & greater responsibility. Progression is driven by impact & capability, not tenure, and strong performance is recognised & rewarded. About the Role As an SMB Account Executive, you will play a key role in driving new customer acquisition across small & growing operators within the leisure and attractions industry. You\u2019ll work inbound demand while partnering closely with a BDR to generate additional outbound pipeline. This is a high‑velocity, full‑cycle closing role focused on strong qualification, disciplined execution, & consistent quota attainment. You\u2019ll engage directly with business owners & operational leaders, uncover their pain points, and position ROLLER as a practical, revenue‑driving solution for their business. This role is based in Austin and follows a hybrid work model (3 days per week in office). What You\u2019ll Do Manage the full sales cycle from inbound lead engagement & outbound prospecting through to close & expansion. Develop & execute territory & account plans to drive consistent pipeline generation & quota attainment. Conduct structured discovery to understand operational workflows, revenue drivers, & customer pain points. Translate customer objectives into measurable business outcomes, positioning ROLLER’s platform as a lever for revenue growth & operational efficiency. Deliver tailored product demonstrations & ROI‑driven business cases to operational & mid‑level decision makers. Partner closely with your BDR to generate net‑new pipeline while maintaining high conversion rates on inbound opportunities. Collaborate cross‑functionally with Sales Engineering, Implementation, & Customer Success to ensure smooth deal execution & onboarding. Maintain disciplined pipeline management & forecasting accuracy in Salesforce. About You You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You\u2019re comfortable using AI tools to automate repetitive \"busy work\", freeing you up to focus on high‑impact work. You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in‑person collaboration with remote tasks, and enjoy the dynamic nature of such roles. 3‑5+ years of experience in B2B SaaS sales, ideally within mid‑market or growth‑focused environments. Proven track record of consistency exceeding quota in a full‑cycle closing role. Experience managing multi‑stakeholder deals with moderate complexity & procurement involvement. Strong discovery & consultative selling skills, with the ability to connect product capabilities to measurable business outcomes. Comfortable balancing inbound velocity with proactive outbound pipeline generation. Highly disciplined in pipeline management, forecasting, & territory planning. Confident communicator who can engage both operational leaders & business decision makers. Proficient in CRM & sales tools such as Salesforce & Avoma. Willing and able to travel as needed for onsite customer visits & industry events. Perks & Benefits Competitive compensation & benefits aligned to ownership level. 16 weeks paid parental leave for primary carers & 4 weeks paid parental leave for secondary carers. Team member Assistance Program to support health & wellbeing – access to coaching, education modules, weekly webinars, & more. Individual learning & development budget plus genuine career growth opportunities as we continue to expand. Opportunity to work on a category‑leading product in a fun, high‑growth industry. Dedicated recharge days to celebrate and recharge once we hit our goals. Participation in team‑wide initiatives, social activities, fundraising & cause‑related campaigns through the Vibe Tribe. Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr