BUSINESS DEVELOPMENT REPRESENTATIVE

About the Role Superior Restoration is hiring a Business Development Representative (BDR) for the Plumber Referral Channel. The role focuses on sourcing, activating, and growing referral partnerships with plumbing companies that serve as a primary lead source for restoration jobs. Responsibilities include developing meaningful relationships, managing partner engagement through Luxor CRM, ensuring operational handoffs through DASH, and measuring success via partner activation, referral quality and volume, conversion rate, and partner satisfaction. Key Responsibilities Build and execute a strategic plan to identify, acquire, and nurture plumber referral partners across the assigned territory. Conduct regular outreach through calls, site visits, and meetings to educate potential partners about Dry Forces services and referral process. Qualify partners by evaluating fit based on service area, responsiveness, and business size. Set up partners for success with clear referral workflows, response‑time expectations, and SLA adherence. Maintain and update all partner and opportunity data in Luxor CRM. Coordinate with operations teams via DASH to ensure fast response times and job progress updates to partners. Provide partners with regular updates on referral outcomes and satisfaction feedback. Plan and execute partner events, appreciation campaigns, and seasonal marketing activations. Gather competitive and market intelligence to support leadership and marketing strategy. Manage an active pipeline of prospective and existing partners in Luxor CRM. Provide accurate weekly forecasts of expected referral activity and projected revenue. Track KPIs (calls, meetings, trainings; referrals, revenue, retention). Maintain dashboard accuracy and provide monthly performance summaries. Receive and process inbound referrals through Luxor CRM ensuring immediate job creation in DASH. Monitor jobs throughout the lifecycle, ensuring partners receive real‑time updates and post‑job summaries. Partner with local operations leaders to guarantee high service quality, timely communication. Required Qualifications 1–3+ years in business development, outside sales, or partner management. Experience in home services, restoration, or plumbing industries is highly preferred. Strong proficiency in CRM systems (Luxor experience ideal) and operational software like DASH. Excellent communication and presentation skills with a relationship‑building mindset. Ability to analyze performance metrics and adapt activities to improve outcomes. Valid driver’s license, reliable transportation, and ability to travel within assigned territory. Preferred Qualifications Familiarity with restoration processes, insurance workflows, and TPA networks. Experience organizing training sessions, workshops, or lunch‑and‑learns for partner businesses. Demonstrated ability to manage multiple partnerships simultaneously in fast‑paced environments. Core Competencies & Tools Core Competencies: Relationship Builder, Urgency & Ownership, Process Discipline, Analytical Thinking, Communication Excellence. Tools & Systems: Luxor CRM, DASH, Microsoft Office Suite, Route planning and virtual meeting software. Benefits Health Insurance (including Vision, Dental, Short/Long Term Disability, Life Insurance, and more) 401k + Sliding Company Match Paid Time Off (Vacation) Competitive Commission Earnings Plan Company Vehicle + Gas Card Company Laptop and Cell Phone Compensation Base Salary: $65,000–$100,000 USD + Competitive Commission Plan Our Commitment We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr