Senior Product Manager, Salesforce & Marketing

Senior Product Manager Chief is seeking a Senior Product Manager to own and optimize our Salesforce ecosystem and serve as the dedicated product lead for Marketing's needs. This is a full-time role. This role is critical to improving how we close leads, serve members, and scale efficiently. You will lead a full assessment of our Salesforce implementation across Sales, Marketing, Concierge, Member Experience, and Operations - then translate those insights into a clear, prioritized roadmap of improvements that drive measurable business impact. In parallel, you will act as the true product manager for Marketing's needs: managing intake, clarifying requirements, writing tickets, setting expectations, and ensuring high-quality execution with Engineering. You will report to the Senior Director of Product and work closely with Sales, Marketing, Engineering, Data, and Concierge. Salesforce Ownership & Optimization Conduct a full discovery of our current Salesforce implementation by partnering with: Sales Marketing Concierge / Member Experience Operations and other internal teams Understand how each team uses Salesforce today including workflows, reports, automations, workarounds, and pain points. Identify gaps between current usage and best-in-class Salesforce capabilities. Produce a clear assessment and recommendations document that includes: Opportunities to improve lead flow, speed to close, and member servicing. Suggested automation and optimization using: Salesforce Flows Lead routing & scoring improvements Reporting & dashboard enhancements Features we are under-utilizing or not using at all Third-party integrations that reduce manual work or improve data quality. Translate findings into a prioritized Salesforce roadmap with clear business outcomes. Partner with Engineering and Systems teams to ensure solutions are delivered accurately and efficiently. Marketing Product Management Serve as the dedicated Product Manager for Marketing's technical and systems-related initiatives. Own end-to-end intake for Marketing requests: Clarify vague or incomplete asks. Translate business needs into well-defined product requirements. Create high-quality tickets and acceptance criteria for Engineering. Manage stakeholder expectations around scope, tradeoffs, and timelines. Prioritize Marketing initiatives alongside Salesforce roadmap work to ensure focus on highest business impact. Ensure delivery quality and that solutions truly solve Marketing's underlying problems. Product Leadership Bring clarity to ambiguity by leveraging stakeholder feedback, usage data, and business metrics. Define success metrics tied to lead conversion, speed to close, and operational efficiency. Communicate progress, risks, and outcomes clearly to leadership and cross-functional partners. Act as the connective tissue between business teams and Engineering. What You've Done and Enjoy Doing 6+ years of Product Management experience, with deep hands-on Salesforce expertise. Proven experience auditing and improving complex Salesforce implementations. Strong knowledge of Salesforce features including Flows, automations, reporting, integrations, and data models. Experience working closely with Sales and Marketing teams in high-growth environments. Exceptional at turning messy, vague requests into crisp, build-ready requirements. Highly organized, detail-oriented, and relentless about follow-through. Comfortable pushing back, setting boundaries, and managing competing priorities. Clear, confident communicator who can tailor messaging for executives, operators, and engineers. Thrives in fast-paced, scrappy environments and enjoys rolling up your sleeves. Why You'll Want to Work Here Competitive salary and equity Flexible vacation policy 20 weeks of paid gender neutral parental leave Full medical, dental, and vision packages, 401(k) Opportunity to work for a startup focused on driving real change for women in business Opportunity to create and attend inspiring experiences and events with leaders of the industry Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers While we're committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what's lawful and unlawful but rather, an opportunity to disclose what's required, and what we think is a fair and equitable compensation framework. The base salary for this role is: $165,000/yr