Account Manager/CSR (645915)

Seeking Temporary to Hire CSR/Account Manager. Rate is $24-$25.50/hr.

Client Support Rep

Contract-to-hire

Start asap

Process- 2 video interviews

Industry- Business services (testing & certification), large private company, 35 people in this office, 12 CSR's

This is an Account Manager, Client Support or Project Manager role that proactively support day-to-day needs of your customers and auditors with scheduling audits, answering questions, sending quotes, helping with invoices, etc. Must be organized and a strong communicator via email and phone.

Must haves:

-2+ years of customer support experience

-Has worked in a corporate role on a remote basis

-Strong written and verbal communication skills

-MS Office (Outlook, Excel, Word)

Nice to haves:

-Has worked in a regulated industry (like aerospace or medical device)

-ISO 9001

Job Description:

Client Support Representative

Role of the Department

1. Ensure that assessment activities are planned and performed in a highly professional and technical manner and that customer expectations are exceeded.
2. Process customers through the certification process.