Customer Service Representative (CSR)
Kane Partners LLC, King Of Prussia, PA, United States
Looking for more than just a typical customer service role? This is an opportunity to be at the center of operations - owning the full order lifecycle while building strong relationships with customers and internal teams.
In this role, you’ll act as a key liaison, managing orders from purchase to delivery, solving challenges in real time, and ensuring a seamless customer experience. You’ll collaborate closely with sales, supply chain, and production teams, making a direct impact on both customer satisfaction and business success.
What You’ll Do: Manage customer orders from receipt through delivery Serve as the primary point of contact for assigned accounts Ensure order accuracy, pricing, and product specifications Communicate proactively around timelines, delays, and solutions Partner cross-functionally to balance customer needs and inventory Maintain detailed and accurate records for continuity
What We’re Looking For: 3+ years of customer service experience (manufacturing or similar environment a plus) Experience managing full order lifecycle Strong problem-solving and communication skills High attention to detail and organization Proficiency in Excel and ERP systems (Dynamics experience a plus)
Why Apply? You’ll join a collaborative, team-oriented environment where your work is visible and valued. This role offers the chance to grow professionally, gain exposure to global operations, and make a meaningful impact every day - while enjoying strong benefits and work-life balance.
In this role, you’ll act as a key liaison, managing orders from purchase to delivery, solving challenges in real time, and ensuring a seamless customer experience. You’ll collaborate closely with sales, supply chain, and production teams, making a direct impact on both customer satisfaction and business success.
What You’ll Do: Manage customer orders from receipt through delivery Serve as the primary point of contact for assigned accounts Ensure order accuracy, pricing, and product specifications Communicate proactively around timelines, delays, and solutions Partner cross-functionally to balance customer needs and inventory Maintain detailed and accurate records for continuity
What We’re Looking For: 3+ years of customer service experience (manufacturing or similar environment a plus) Experience managing full order lifecycle Strong problem-solving and communication skills High attention to detail and organization Proficiency in Excel and ERP systems (Dynamics experience a plus)
Why Apply? You’ll join a collaborative, team-oriented environment where your work is visible and valued. This role offers the chance to grow professionally, gain exposure to global operations, and make a meaningful impact every day - while enjoying strong benefits and work-life balance.