Customer Service Representative
Guild Garage Group, Round Rock, TX, United States
Customer Service Representative
Gator Garage Doors
Round Rock, TX Starting Pay: $19$20/hour (Based on Experience) Want a Job Where You're Valued, Supported, and Part of a Growing Team? Gator Garage Doors is Hiring a Customer Service Representative (CSR)! We are looking to add a strong CSR to our growing team. This role is key to supporting our technicians and delivering excellent service to our customers. Schedule details will be discussed during the interview process. Flexibility is required, as we operate 7 days a week. Shifts may fall between the hours of 7:00 AM and 7:00 PM, Monday through Sunday. If you're dependable, team-oriented, and thrive in a fast-paced environment, we'd love to talk with you! What You'll Do
As a Customer Service Representative, you'll become the heartbeat of our customer experience. You will: Answer incoming calls, emails, and chats with professionalism and positivity Schedule appointments and coordinate with our technicians for seamless service Provide updates, answer questions, and guide customers through next steps Troubleshoot issues and offer clear, helpful solutions Document customer interactions accurately and efficiently Spot opportunities to recommend services that genuinely help the customer Learn our services inside & outbecoming a trusted expert for homeowners What We're Looking For
You're a great fit if you bring: 1+ year of customer service experience
(home services or tech = bonus!) Excellent communication & active listening skills Strong organization and multitasking ability A calm, friendly, customer-first attitudeeven on busy days Comfort with technology (ServiceTitan experience is a plus!) Reliability, team spirit, and a desire to grow High school diploma or equivalent Why You'll Love Working at Gator
We take care of our people
professionally and personally. You'll enjoy: Competitive Starting Pay: $19$20/hr A fun, supportive team where your contributions truly matter Growth opportunities
we promote from within! Hands-on training & mentorship A stable, respected local business with a great reputation A company culture built on trust, teamwork, and treating people right What We Offer (Benefits)
Health, Dental & Vision Insurance PTO + Paid Holidays 401(k) with Company Match Employee Discounts Employee Referral Bonuses Career development within a nationwide family of premium home-service brands A workplace that invests in your future Location
This role is based in our Round Rock, TX office
where great things are happening every day. If you're ready to join a team that values your voice, supports your growth, and works together like family, we'd love to meet you. Apply today and build your career with Gator Garage Doors!
Gator Garage Doors
Round Rock, TX Starting Pay: $19$20/hour (Based on Experience) Want a Job Where You're Valued, Supported, and Part of a Growing Team? Gator Garage Doors is Hiring a Customer Service Representative (CSR)! We are looking to add a strong CSR to our growing team. This role is key to supporting our technicians and delivering excellent service to our customers. Schedule details will be discussed during the interview process. Flexibility is required, as we operate 7 days a week. Shifts may fall between the hours of 7:00 AM and 7:00 PM, Monday through Sunday. If you're dependable, team-oriented, and thrive in a fast-paced environment, we'd love to talk with you! What You'll Do
As a Customer Service Representative, you'll become the heartbeat of our customer experience. You will: Answer incoming calls, emails, and chats with professionalism and positivity Schedule appointments and coordinate with our technicians for seamless service Provide updates, answer questions, and guide customers through next steps Troubleshoot issues and offer clear, helpful solutions Document customer interactions accurately and efficiently Spot opportunities to recommend services that genuinely help the customer Learn our services inside & outbecoming a trusted expert for homeowners What We're Looking For
You're a great fit if you bring: 1+ year of customer service experience
(home services or tech = bonus!) Excellent communication & active listening skills Strong organization and multitasking ability A calm, friendly, customer-first attitudeeven on busy days Comfort with technology (ServiceTitan experience is a plus!) Reliability, team spirit, and a desire to grow High school diploma or equivalent Why You'll Love Working at Gator
We take care of our people
professionally and personally. You'll enjoy: Competitive Starting Pay: $19$20/hr A fun, supportive team where your contributions truly matter Growth opportunities
we promote from within! Hands-on training & mentorship A stable, respected local business with a great reputation A company culture built on trust, teamwork, and treating people right What We Offer (Benefits)
Health, Dental & Vision Insurance PTO + Paid Holidays 401(k) with Company Match Employee Discounts Employee Referral Bonuses Career development within a nationwide family of premium home-service brands A workplace that invests in your future Location
This role is based in our Round Rock, TX office
where great things are happening every day. If you're ready to join a team that values your voice, supports your growth, and works together like family, we'd love to meet you. Apply today and build your career with Gator Garage Doors!