Customer Service Representative
Insight Global, Westfield, IN, United States
Mostly REMOTE Customer Service Representative
Pay:
$22–$24/hour + incentive potential
Location:
Westfield, IN
Start Date:
Early May
Schedule:
Hybrid - (3 weeks REMOTE and 1 week onsite, rotating)
Overview We are hiring multiple
Customer Service Representatives
to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.
Qualifications
Prior
call center or customer service
experience
Strong communication skills and professional phone presence
Ability to stay calm, confident, and adaptable during challenging calls
Experience handling escalated or upset customers
Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.)
Stable work history with longer tenures (no consistent short-term roles)
Training & Schedule
Mandatory 3‑week training starting in May
Training attendance is required with minimal time off
After training, roles follow a
hybrid schedule
(3 weeks REMOTE and 1 week onsite, rotating)
Compensation
Monthly incentive bonus potential (up to $1,000)
Additional pay for bilingual Spanish speakers (post-training)
Additional Notes
Candidates must be comfortable with overtime and flexible scheduling
This is a long-term opportunity for candidates seeking stability in customer service
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$22–$24/hour + incentive potential
Location:
Westfield, IN
Start Date:
Early May
Schedule:
Hybrid - (3 weeks REMOTE and 1 week onsite, rotating)
Overview We are hiring multiple
Customer Service Representatives
to support inbound calls in a high-volume call center environment. This role is ideal for candidates with strong customer service experience, proven call center success, and long-term interest in staying in customer-facing roles.
Qualifications
Prior
call center or customer service
experience
Strong communication skills and professional phone presence
Ability to stay calm, confident, and adaptable during challenging calls
Experience handling escalated or upset customers
Proven success working with call center metrics (AHT, QA, adherence, surveys, etc.)
Stable work history with longer tenures (no consistent short-term roles)
Training & Schedule
Mandatory 3‑week training starting in May
Training attendance is required with minimal time off
After training, roles follow a
hybrid schedule
(3 weeks REMOTE and 1 week onsite, rotating)
Compensation
Monthly incentive bonus potential (up to $1,000)
Additional pay for bilingual Spanish speakers (post-training)
Additional Notes
Candidates must be comfortable with overtime and flexible scheduling
This is a long-term opportunity for candidates seeking stability in customer service
#J-18808-Ljbffr