Senior Commercial Loan Coordinator
Chespay, Chesapeake, VA, United States
This role may be based at any authorized location within our market area, which includes Richmond, Kilmarnock, Mathews, and Gloucester, providing flexibility for qualified candidates throughout the region.
Job Summary The Senior Commercial Loan Coordinator (SLC) leads the Loan Coordinator team and supports several lenders through the post‑approval and closing process. The role ensures timely, accurate processing of commercial loan requests by managing the process of loan applications from approval to closing, collateral valuation, insurance review, and compliance tasks. Acting as the primary liaison between Loan Officers, CLAs, and Doc Prep, the SLC verifies that all approvals, due diligence, and required data are complete and aligned with Bank policy and regulatory standards to ensure files are fully prepared for closing.
Responsibilities
Lead the Commercial Loan Coordinator team providing guidance, training, and mentoring to help team members to perform their duties effectively and efficiently.
Ensure consistency of process and procedure across all regions, particularly as it relates to the duties of the Loan Coordinator.
Maintain strong levels of communication between the Commercial Loan Administrator’s, and any loan related departments.
Identifies areas of opportunity within the lending process and provide suggestions for improvement.
Identify training needs within the LC role and help to facilitate that training.
Conduct regular team meetings with a goal of information sharing and team building.
Facilitates due diligence and engagement of potential new vendors, vendor management where applicable.
Verify all underwriting and approval conditions are satisfied prior to the loan closing.
Coordinate with third parties such as title companies, appraisers, and insurance providers to obtain required documents.
Perform review of title commitments to ensure proper lien position and permitted exceptions.
Coordinate with Loan Officers/CLAs and Doc Prep to determine and set closing date in conjunction with the expectations of the borrower and internal stakeholders.
Conduct final review of documentation for completeness and compliance before loan submission.
Ensure accuracy of loan terms and data before documents are sent for preparation.
Work directly with Doc Prep Team in the preparation of pre‑closing documents.
Assist with periodic internal and external audits.
Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
Other duties as assigned.
Requirements
Bank credit experience is preferred.
Experience in loan processing, lending operations, or a related financial services role is preferred.
Excellent knowledge of real estate, title work, insurance is preferred.
Strong attention to detail with the ability to manage multiple tasks and deadlines.
Excellent communication skills (both verbal and written).
Working knowledge of Microsoft office applications.
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Working knowledge of Microsoft office applications.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment. Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives. Able to manage multiple tasks, projects & deadlines.
Quality: Strives to eliminate errors, accurate work is a priority. Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
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Job Summary The Senior Commercial Loan Coordinator (SLC) leads the Loan Coordinator team and supports several lenders through the post‑approval and closing process. The role ensures timely, accurate processing of commercial loan requests by managing the process of loan applications from approval to closing, collateral valuation, insurance review, and compliance tasks. Acting as the primary liaison between Loan Officers, CLAs, and Doc Prep, the SLC verifies that all approvals, due diligence, and required data are complete and aligned with Bank policy and regulatory standards to ensure files are fully prepared for closing.
Responsibilities
Lead the Commercial Loan Coordinator team providing guidance, training, and mentoring to help team members to perform their duties effectively and efficiently.
Ensure consistency of process and procedure across all regions, particularly as it relates to the duties of the Loan Coordinator.
Maintain strong levels of communication between the Commercial Loan Administrator’s, and any loan related departments.
Identifies areas of opportunity within the lending process and provide suggestions for improvement.
Identify training needs within the LC role and help to facilitate that training.
Conduct regular team meetings with a goal of information sharing and team building.
Facilitates due diligence and engagement of potential new vendors, vendor management where applicable.
Verify all underwriting and approval conditions are satisfied prior to the loan closing.
Coordinate with third parties such as title companies, appraisers, and insurance providers to obtain required documents.
Perform review of title commitments to ensure proper lien position and permitted exceptions.
Coordinate with Loan Officers/CLAs and Doc Prep to determine and set closing date in conjunction with the expectations of the borrower and internal stakeholders.
Conduct final review of documentation for completeness and compliance before loan submission.
Ensure accuracy of loan terms and data before documents are sent for preparation.
Work directly with Doc Prep Team in the preparation of pre‑closing documents.
Assist with periodic internal and external audits.
Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
Other duties as assigned.
Requirements
Bank credit experience is preferred.
Experience in loan processing, lending operations, or a related financial services role is preferred.
Excellent knowledge of real estate, title work, insurance is preferred.
Strong attention to detail with the ability to manage multiple tasks and deadlines.
Excellent communication skills (both verbal and written).
Working knowledge of Microsoft office applications.
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Working knowledge of Microsoft office applications.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment. Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives. Able to manage multiple tasks, projects & deadlines.
Quality: Strives to eliminate errors, accurate work is a priority. Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
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