Sales Executive - Small Business Unit - SC
Delta Dental of Missouri, Columbia, SC, United States
Job Title:
Sales Executive – Small Business Unit – South Carolina
Job Code:
E1082
Grade Level:
NG
FLSA Status:
Exempt
Department:
SC - Small Business Unit
Reports To:
Regional Vice President – Individual and Small Group
Date Written:
March 2026
Position Summary The primary responsibility of the Sales Executive – Small Business Unit is to foster relationships with regional brokers and focus sales efforts strictly on the 2‑49 group employer segment. In this role, the Sales Executive will conduct an assigned number of outbound cold‑calls each day, increasing awareness of Delta Dental and Delta Vision’s shelf plans to achieve profitability and new sales targets while protecting the organization’s profitability. The role also expands relationships with brokers who may have individual blocks of business or prospective individual customers and collaborates with regional large group commercial sales representatives, account managers, and sales coordinators. The product set may expand with additional offerings as business opportunities arise.
Essential Functions And Job Responsibilities
Fosters relationships with brokers selling in the 2‑49 employer space.
Executes strategies to build relationships with current brokers and their account management teams, developing performance of new brokers.
Conducts daily outbound telephonic calls to brokers and prospective clients.
Educates and inculcates brokers and their account management teams on best practices in processes, services and offerings to ensure a positive client experience.
Responds to broker, prospective client, and account manager inquiries on rates, benefit plan design, general information and strategic recommendations.
Researches and identifies appropriate resources and processes for optimal resolution of broker and prospective client needs.
Supports fulfillment of open enrollment processes with clients by providing support and materials; does not provide in‑person open enrollment support.
Expands relationships with brokers and their account management to increase revenue opportunities.
Pre‑sents benefit options to brokers and their account management teams.
Explores opportunities with existing 2‑49 clients to leverage other product offerings.
Leverages relationships with 2‑49 clients and brokers to gain referrals to new accounts.
Oversees and provides periodic assistance during the new group implementation process in collaboration with assigned SBU account management, sales coordinators, and marketing department.
Facilitates telephonic meetings with 2‑49 clients to ensure timely completion of all implementation stages.
Monitors timelines and deliverables to ensure timely completion of all onboarding processes.
Collaborates with internal departments to identify solutions and best practices to address contract requirements.
Updates brokers and their account management teams on timelines, questions or solutions throughout the onboarding process.
Serves as trusted advisor to the large group commercial sales team, clients and brokers on industry trends and best practices.
Researches and communicates industry trends and key metrics to maximize benefit plans and financial outcomes for 2‑49 clients.
Understands internal processes and timelines to set expectations and recommend best practices.
Influences clients and brokers based on subject‑matter expertise of the industry, plans and internal processes.
Asks key questions to understand client outcomes needed and provides recommendations that convey expertise in best practices.
Communicates guidelines, policies and processes in a manner that builds trust in the company’s relationship with the client.
Qualifications
College degree or relevant work experience required.
2 years of sales experience in health benefits arena preferred; focus in the 2‑49 life market, Medicare Advantage, or other sales roles – B2B and B2C desired.
Current South Carolina health insurance license required, or must be obtained within 30 days of employment.
Self‑starter with a strong work ethic and demonstrated ambition to take ownership of personal and team success.
Understanding of finance, underwriting and rating of group insurance products preferred.
Understanding of dental terminology and procedures preferred.
Advanced problem‑solving and decision‑making abilities.
Exceptional verbal and written communication skills.
Core Competencies
Resilience
Competitive mindset
Accountability
Coachability
Communication
Prioritization
Relations with others
Environment General office working conditions may require sitting and/or driving for extended periods of time. This hybrid role works from both St. Louis office and home office environments. Home office setting must be conducive to all organizational guidelines. The role requires regular in‑person meetings determined by management, occasional overnight travel for client and industry meetings, conferences, and other company meetings.
Physical And Other Demands Physical requirements include ability to focus on distant and near objects, sit, talk, hear, use hands and arms to handle, feel and reach, operate a personal computer, and drive for several hours. The position requires working in a fast‑paced environment that can be stressful at times with substantial multitasking and the ability to shift focus between tasks, screens and systems to obtain data.
Disclaimer This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time, including assigning or reassigning job duties or the elimination of this position.
Licenses & Certifications Preferred
SC Producer License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sales Executive – Small Business Unit – South Carolina
Job Code:
E1082
Grade Level:
NG
FLSA Status:
Exempt
Department:
SC - Small Business Unit
Reports To:
Regional Vice President – Individual and Small Group
Date Written:
March 2026
Position Summary The primary responsibility of the Sales Executive – Small Business Unit is to foster relationships with regional brokers and focus sales efforts strictly on the 2‑49 group employer segment. In this role, the Sales Executive will conduct an assigned number of outbound cold‑calls each day, increasing awareness of Delta Dental and Delta Vision’s shelf plans to achieve profitability and new sales targets while protecting the organization’s profitability. The role also expands relationships with brokers who may have individual blocks of business or prospective individual customers and collaborates with regional large group commercial sales representatives, account managers, and sales coordinators. The product set may expand with additional offerings as business opportunities arise.
Essential Functions And Job Responsibilities
Fosters relationships with brokers selling in the 2‑49 employer space.
Executes strategies to build relationships with current brokers and their account management teams, developing performance of new brokers.
Conducts daily outbound telephonic calls to brokers and prospective clients.
Educates and inculcates brokers and their account management teams on best practices in processes, services and offerings to ensure a positive client experience.
Responds to broker, prospective client, and account manager inquiries on rates, benefit plan design, general information and strategic recommendations.
Researches and identifies appropriate resources and processes for optimal resolution of broker and prospective client needs.
Supports fulfillment of open enrollment processes with clients by providing support and materials; does not provide in‑person open enrollment support.
Expands relationships with brokers and their account management to increase revenue opportunities.
Pre‑sents benefit options to brokers and their account management teams.
Explores opportunities with existing 2‑49 clients to leverage other product offerings.
Leverages relationships with 2‑49 clients and brokers to gain referrals to new accounts.
Oversees and provides periodic assistance during the new group implementation process in collaboration with assigned SBU account management, sales coordinators, and marketing department.
Facilitates telephonic meetings with 2‑49 clients to ensure timely completion of all implementation stages.
Monitors timelines and deliverables to ensure timely completion of all onboarding processes.
Collaborates with internal departments to identify solutions and best practices to address contract requirements.
Updates brokers and their account management teams on timelines, questions or solutions throughout the onboarding process.
Serves as trusted advisor to the large group commercial sales team, clients and brokers on industry trends and best practices.
Researches and communicates industry trends and key metrics to maximize benefit plans and financial outcomes for 2‑49 clients.
Understands internal processes and timelines to set expectations and recommend best practices.
Influences clients and brokers based on subject‑matter expertise of the industry, plans and internal processes.
Asks key questions to understand client outcomes needed and provides recommendations that convey expertise in best practices.
Communicates guidelines, policies and processes in a manner that builds trust in the company’s relationship with the client.
Qualifications
College degree or relevant work experience required.
2 years of sales experience in health benefits arena preferred; focus in the 2‑49 life market, Medicare Advantage, or other sales roles – B2B and B2C desired.
Current South Carolina health insurance license required, or must be obtained within 30 days of employment.
Self‑starter with a strong work ethic and demonstrated ambition to take ownership of personal and team success.
Understanding of finance, underwriting and rating of group insurance products preferred.
Understanding of dental terminology and procedures preferred.
Advanced problem‑solving and decision‑making abilities.
Exceptional verbal and written communication skills.
Core Competencies
Resilience
Competitive mindset
Accountability
Coachability
Communication
Prioritization
Relations with others
Environment General office working conditions may require sitting and/or driving for extended periods of time. This hybrid role works from both St. Louis office and home office environments. Home office setting must be conducive to all organizational guidelines. The role requires regular in‑person meetings determined by management, occasional overnight travel for client and industry meetings, conferences, and other company meetings.
Physical And Other Demands Physical requirements include ability to focus on distant and near objects, sit, talk, hear, use hands and arms to handle, feel and reach, operate a personal computer, and drive for several hours. The position requires working in a fast‑paced environment that can be stressful at times with substantial multitasking and the ability to shift focus between tasks, screens and systems to obtain data.
Disclaimer This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time, including assigning or reassigning job duties or the elimination of this position.
Licenses & Certifications Preferred
SC Producer License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr