
CCaaS Transformation Leader — Global Delivery & Strategy
Accenture, Albany, NY, United States
A global consulting firm is seeking a skilled professional to lead CCaaS transformation projects. The role involves managing complex technology solutions, building client relationships, and contributing to strategic planning. The ideal candidate has over 6 years of experience in technology transformation, especially in cloud-based contact center solutions. Strong leadership and project management skills are essential. The position offers a competitive salary range of $87,400 to $266,300 for New York residents and comprehensive benefits.
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