Agency Services Representative
Old Republic Surety Company, Goerkes Corner, WI, United States
Agency Services Representative
Old Republic Surety Company underwrites contract, fidelity, and commercial bonds, serviced through a strong and partnered network of independent insurance agencies. Solutions provided include bid bonds, performance and payment bonds, and maintenance bonds for large, middle market and smaller growing contractors. ORSC consistently offers superior service and creative underwriting options in all 50 states and some of the U.S. territories.
Are you detail-oriented, tech-savvy, and ready to build a career with a company known for stability and excellence? Old Republic Surety Company is looking for a driven
Agency Services Representative
to join our dynamic team. This is your opportunity to step into a role where accuracy, efficiency, and customer support come together to make a real impact.
As an
Agency Services Representative , you will be at the center of our operations—ensuring the seamless processing of commercial surety transactions while supporting agents and internal teams. This role is ideal for someone who thrives in a fast-paced, digital environment and enjoys becoming a subject matter expert in systems and processes.
What You’ll Do as an Agency Services Representative
Process complex new business, renewals, cancellations, reinstatements, and endorsements using electronic bond purchasing systems
Prepare and distribute documents via email or mail to appropriate parties
Assist agents in navigating electronic bond systems and the company website
Communicate with branch personnel, field teams, agents, and principals to resolve transaction questions
Monitor transactions and manually update system records as needed
Review daily and monthly reports, identifying errors and notifying appropriate personnel
Oversee recurring projects and ensure timely, accurate completion
Update agency billing defaults and process transactions efficiently
What You Bring
High School Diploma or equivalent required
Minimum of 2 years of related experience or equivalent combination of education and experience
Proficiency with Microsoft Office and general computer systems
Excellent written and verbal communication skills
Strong proofreading and data accuracy skills
Exceptional attention to detail and organizational abilities
Ability to handle confidential information with discretion
Ability to work independently in a fast-paced environment
Company Benefits Financial
Competitive salary
401k Savings & Profit-Sharing Plan, including company match contribution
Roth investment options
529 Education Savings Plan
Employee Referral Bonus Program
Health
Health Insurance
Dental Insurance
Flexible Spending & Health Savings Account options
Life Insurance
Vision Insurance
Supplement Life Insurance
Long-Term Disability Insurance
Paid Leave of Absence Benefits
Accident & Critical Illness Insurance
Pet Insurance
Work-Life Balance
37.5 hour standard work week
Hybrid work opportunities available upon completion of training
Casual business attire
Generous paid time-off (PTO)
Paid holidays
Volunteer opportunities
Company-sponsored events and outings
Old Republic Surety Company is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.
#J-18808-Ljbffr
Are you detail-oriented, tech-savvy, and ready to build a career with a company known for stability and excellence? Old Republic Surety Company is looking for a driven
Agency Services Representative
to join our dynamic team. This is your opportunity to step into a role where accuracy, efficiency, and customer support come together to make a real impact.
As an
Agency Services Representative , you will be at the center of our operations—ensuring the seamless processing of commercial surety transactions while supporting agents and internal teams. This role is ideal for someone who thrives in a fast-paced, digital environment and enjoys becoming a subject matter expert in systems and processes.
What You’ll Do as an Agency Services Representative
Process complex new business, renewals, cancellations, reinstatements, and endorsements using electronic bond purchasing systems
Prepare and distribute documents via email or mail to appropriate parties
Assist agents in navigating electronic bond systems and the company website
Communicate with branch personnel, field teams, agents, and principals to resolve transaction questions
Monitor transactions and manually update system records as needed
Review daily and monthly reports, identifying errors and notifying appropriate personnel
Oversee recurring projects and ensure timely, accurate completion
Update agency billing defaults and process transactions efficiently
What You Bring
High School Diploma or equivalent required
Minimum of 2 years of related experience or equivalent combination of education and experience
Proficiency with Microsoft Office and general computer systems
Excellent written and verbal communication skills
Strong proofreading and data accuracy skills
Exceptional attention to detail and organizational abilities
Ability to handle confidential information with discretion
Ability to work independently in a fast-paced environment
Company Benefits Financial
Competitive salary
401k Savings & Profit-Sharing Plan, including company match contribution
Roth investment options
529 Education Savings Plan
Employee Referral Bonus Program
Health
Health Insurance
Dental Insurance
Flexible Spending & Health Savings Account options
Life Insurance
Vision Insurance
Supplement Life Insurance
Long-Term Disability Insurance
Paid Leave of Absence Benefits
Accident & Critical Illness Insurance
Pet Insurance
Work-Life Balance
37.5 hour standard work week
Hybrid work opportunities available upon completion of training
Casual business attire
Generous paid time-off (PTO)
Paid holidays
Volunteer opportunities
Company-sponsored events and outings
Old Republic Surety Company is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.
#J-18808-Ljbffr