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Order Entry Specialist

Toyota Material Handling, New York, NY, United States


Join our Toyota Material Handling Team as an Order Entry Specialist

We are looking for a dedicated and detail-driven Order Entry Specialist who thrives on turning complex processes into smooth experiences. In this role, you’ll be at the center of the customer journey, ensuring that every order is handled with accuracy, care, and efficiency. From order entry to delivery, you’ll serve as a trusted partner to both customers and colleagues, helping resolve challenges and creating solutions that keep operations moving forward. You’ll collaborate closely with cross‑functional teams, bringing energy, initiative, and a problem‑solving mindset to every interaction. At Toyota Material Handling North America (TMHNA), we believe in teamwork, innovation, and the occasional good laugh—so if you value precision but also enjoy a collaborative, people‑first environment, you’ll feel right at home here. What You’ll Be Doing

Manage the full cycle of customer orders, from processing and verification through shipment and fulfillment. Serve as the go‑to resource for order‑related inquiries, providing timely updates and resolutions. Collaborate with sales, supply chain, and logistics teams to ensure customer expectations are consistently met. Identify and implement process improvements to enhance accuracy, efficiency, and customer satisfaction. What We’re Looking For

6+ years of experience in a related field. Strong organizational skills with a keen eye for detail and accuracy. Excellent communication and interpersonal skills to work effectively across teams and with customers. What Sets You Apart

Bachelor’s Degree in Business, Supply Chain, or a related field. Experience working with enterprise order management or ERP systems. Proven ability to adapt in a fast‑paced, high‑volume environment. Strong problem‑solving mindset with the ability to make decisions independently. A customer‑centric approach with a drive for continuous improvement. Where And When You’ll Work

This is a hybrid role based out of our Greene, NY office, with flexibility to work remotely up to two days per week. Occasional travel (approximately twice a year) to our Greene, New York headquarters or to visit dealers. Typical first shift hours are expected with additional hours required by business needs. Compensation and Benefits

Salary – $65,400 – $83,800 per year. Compensation depends on the selected candidate’s education and experience. World Class Benefits

Competitive Salary Generous Paid Time Off and 13 Paid Holidays Affordable Medical plans and no‑cost Dental & Vision options 100% 401(k) match up to 6% Company‑Paid Life Insurance, Short‑Term Disability, and Long‑Term Disability Tuition Assistance Program Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance Recognition and Kaizen (continuous improvement) Reward Programs Meaningful opportunities for personal and professional development Best in class work culture!

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