Hybrid Field Sales Representative (St. Louis, MO)
CVS Health, Jefferson City, MO, United States
The Hybrid Field Sales Representative (HFSR) is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity and telesales programs. The position sells, cross‑sells, upsells and retains through the use of the Aetna IVL Medicare product portfolio. The role deploys an operating model that supports 3 days in the field and 2 days in a call center queue.
Responsibilities
Acquire and convert new and existing members via field programs including face‑to‑face appointments, retail, provider, center of influence development and referral programs.
Acquire and convert new and existing members via inbound and outbound calls by assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills.
Document interactions, COIs, and lead management in the hybrid field sales integrated tech stack.
Develop, continuously train, and learn new sales skills to support best‑in‑class customer acquisition metrics, sales goals, and other KPIs.
Accountable for telesales/field sales achievement of quality, sales effectiveness, retention, secret shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs.
Qualifications
0–3 years experience required.
4‑year college degree or 1–2 years’ experience selling multiple Medicare products (e.g., Medicare Advantage, Medicare Supplement).
Ability to obtain a life & health insurance license within 60 days of employment start date.
Active use of computer for daily job activities.
Ability to multi‑task while talking on the phone.
Excellent communication and listening skills.
Positive attitude and ability to control emotions when dealing with unhappy customers (e.g., “Customer is always right” attitude).
Adaptable to high pressure, achievement‑oriented environment.
Drive to build, manage, and grow a book of business and become a successful entrepreneur.
High level of computer proficiency including Microsoft Office.
Ability to perform basic mathematical operations without a calculator.
Experience with presentation skills, learning Medicare products, sales process, systems, collaboration, teamwork, and sales achievement.
Mastery of technology, problem solving, decision making, growth mindset.
Preferred Qualifications
Adept at assessing needs of consumers and prospects, utilizing math and cost‑benefit analysis.
Creative thinking and out‑of‑the‑box solutioning.
Pay and Hours Anticipated Weekly Hours : 40
Time Type : Full time
Pay Range : $43,888.00 – $73,032.00 (base annual salary)
Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources.
Note:
Additional details about available benefits are provided during the application process and on Benefits Moments.
EEO Statement : Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
#J-18808-Ljbffr
Responsibilities
Acquire and convert new and existing members via field programs including face‑to‑face appointments, retail, provider, center of influence development and referral programs.
Acquire and convert new and existing members via inbound and outbound calls by assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills.
Document interactions, COIs, and lead management in the hybrid field sales integrated tech stack.
Develop, continuously train, and learn new sales skills to support best‑in‑class customer acquisition metrics, sales goals, and other KPIs.
Accountable for telesales/field sales achievement of quality, sales effectiveness, retention, secret shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs.
Qualifications
0–3 years experience required.
4‑year college degree or 1–2 years’ experience selling multiple Medicare products (e.g., Medicare Advantage, Medicare Supplement).
Ability to obtain a life & health insurance license within 60 days of employment start date.
Active use of computer for daily job activities.
Ability to multi‑task while talking on the phone.
Excellent communication and listening skills.
Positive attitude and ability to control emotions when dealing with unhappy customers (e.g., “Customer is always right” attitude).
Adaptable to high pressure, achievement‑oriented environment.
Drive to build, manage, and grow a book of business and become a successful entrepreneur.
High level of computer proficiency including Microsoft Office.
Ability to perform basic mathematical operations without a calculator.
Experience with presentation skills, learning Medicare products, sales process, systems, collaboration, teamwork, and sales achievement.
Mastery of technology, problem solving, decision making, growth mindset.
Preferred Qualifications
Adept at assessing needs of consumers and prospects, utilizing math and cost‑benefit analysis.
Creative thinking and out‑of‑the‑box solutioning.
Pay and Hours Anticipated Weekly Hours : 40
Time Type : Full time
Pay Range : $43,888.00 – $73,032.00 (base annual salary)
Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources.
Note:
Additional details about available benefits are provided during the application process and on Benefits Moments.
EEO Statement : Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
#J-18808-Ljbffr