CX AI Director: Lead AI-Driven Customer Experience

A leading financial technology firm is looking for a Director of CX AI in Jacksonville, FL. This role involves defining and executing the AI roadmap for the Client Experience organization. Responsibilities include leading AI strategy development, evaluating external tools, and enabling internal workflows. Ideal candidates should have 4+ years in related operations, a strong background in AI technologies, and a bachelor's degree. The position offers a hybrid work model and comprehensive benefits package including medical, dental, and 401(k) matching. #J-18808-Ljbffr