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Salesforce Manufacturing Automotive Cloud

Dice, Lansing, MI, United States


We are seeking a highly experienced Salesforce professional with deep expertise in

Manufacturing Domain

and strong hands‑on experience with

Salesforce Manufacturing Cloud and Automotive Cloud

in Santa Clara, CA, Dallas, TX, New Jersey.

This is a Hybrid role (3 days work from office)

This is a permanent position located on site; however, contractors are welcome to apply!

H1B candidates are welcome to apply!

Relocation is available for the right candidate!

The ideal candidate will design and implement scalable Salesforce solutions supporting aftermarket services such as

ticket management,

parts management, dealer networks, warranties, service lifecycle, and customer experience .

Key Responsibilities

Design and implement Salesforce solutions leveraging:

Salesforce Automotive Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Lead solution architecture for

aftermarket manufacturing processes , including:

Spare parts sales & inventory integration

Warranty & claims management

Dealer/distributor network management

Service contracts & field service lifecycle

Returns (RMA) and repair processes

Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for:

Order-to-cash

Inventory visibility

Supply chain workflows

APIs, middleware (MuleSoft preferred)

Collaborate with business stakeholders to translate requirements into scalable solutions

Ensure best practices in

data modeling, security, and governance

Required Qualifications

7–12+ years of Salesforce experience

Strong hands‑on experience with

Salesforce Automotive Cloud

Proven experience in

Manufacturing Aftermarket domain , especially:

Automotive / Heavy Equipment / Industrial Manufacturing

Expertise in at least two:

Salesforce Service Cloud

Salesforce Experience Cloud

Strong knowledge of:

Warranty lifecycle management

Dealer portals and B2B commerce

Field service operations

Experience with integrations (REST/SOAP APIs, middleware).

30% travel

Key Skills

Manufacturing Aftermarket Expertise

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