Sales Operations Manager (Remote)
Monks, Raleigh, NC, United States
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we grow our teams, be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About The Role We are seeking a Sales Operations Manager to drive productivity and efficiency by managing lead qualification, data entry and analysis, and operational support. This position partners closely with growth and revenue leadership to streamline workflows, ensure we have accurate pipeline records, and provide actionable insights that enhance decision-making and revenue growth.
Responsibilities
Manage sales data integrity, including CRM administration, and ensure accurate pipeline recordkeeping
Perform outreach and qualification activities for inbound leads
Develop, implement, and refine sales processes and best practices to improve team efficiency
Partner with Growth and Revenue leadership to create and track key performance indicators (KPIs) and sales goals
Analyze sales data to identify trends, opportunities, and areas for improvement
Support resource allocation for new business opportunities
Lead cross-functional projects to enhance sales tools, automation, and reporting capabilities
About You The essentials:
Bachelor’s degree in Business, Finance, Marketing, or a related field
3-5 years experience in sales operations, sales enablement, or a related role
Strong proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
Excellent analytical and problem-solving skills with attention to detail
Strong communication and project management abilities
Ability to work collaboratively with cross-functional teams in a fast-paced environment
Not a Must, But a Plus
Experience in and/or knowledge of the digital marketing industry
At Monks, we believe in fostering an environment where diverse perspectives thrive. We design hiring processes to promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
Benefits What We Offer
Excellent, full coverage medical, dental, and vision insurance
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups
Authentic commitment to DEI and sustainable growth
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. Details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. The salary offered will be determined based on job-related factors and will not be based on a candidate’s sex or any other protected status. Salary Range: $69,000—$81,000 USD
About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks enables marketing to act as a growth engine. Monks serves as a trusted partner to cutting-edge innovators in tech and has earned multiple industry recognitions.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people. We welcome fresh voices and diverse points of view to contribute to our mission.
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About The Role We are seeking a Sales Operations Manager to drive productivity and efficiency by managing lead qualification, data entry and analysis, and operational support. This position partners closely with growth and revenue leadership to streamline workflows, ensure we have accurate pipeline records, and provide actionable insights that enhance decision-making and revenue growth.
Responsibilities
Manage sales data integrity, including CRM administration, and ensure accurate pipeline recordkeeping
Perform outreach and qualification activities for inbound leads
Develop, implement, and refine sales processes and best practices to improve team efficiency
Partner with Growth and Revenue leadership to create and track key performance indicators (KPIs) and sales goals
Analyze sales data to identify trends, opportunities, and areas for improvement
Support resource allocation for new business opportunities
Lead cross-functional projects to enhance sales tools, automation, and reporting capabilities
About You The essentials:
Bachelor’s degree in Business, Finance, Marketing, or a related field
3-5 years experience in sales operations, sales enablement, or a related role
Strong proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
Excellent analytical and problem-solving skills with attention to detail
Strong communication and project management abilities
Ability to work collaboratively with cross-functional teams in a fast-paced environment
Not a Must, But a Plus
Experience in and/or knowledge of the digital marketing industry
At Monks, we believe in fostering an environment where diverse perspectives thrive. We design hiring processes to promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
Benefits What We Offer
Excellent, full coverage medical, dental, and vision insurance
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups
Authentic commitment to DEI and sustainable growth
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. Details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. The salary offered will be determined based on job-related factors and will not be based on a candidate’s sex or any other protected status. Salary Range: $69,000—$81,000 USD
About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks enables marketing to act as a growth engine. Monks serves as a trusted partner to cutting-edge innovators in tech and has earned multiple industry recognitions.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people. We welcome fresh voices and diverse points of view to contribute to our mission.
#J-18808-Ljbffr