Director of Operations - Property Management
Hunt Companies, Inc, Dallas, TX, United States
A Brief Overview
Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of assigned communities and the team to achieve company goals. The role oversees a portfolio of properties and directly coordinates the management of assigned Community Directors. The position may be based from a home office or an office at one of our properties or regional offices.
What You Will Do
Performs all tasks typically associated with managing staff such as recruiting, hiring, training, coaching, evaluating, disciplining, and terminating direct reports, ensuring Community Directors lead their teams to meet goals and expectations.
Serves as the company’s liaison with the Government and maintains open communication with local and other Government entities as necessary.
Acts as the operational liaison between the Vice President Operations and Community Directors.
Manages operations by directing and coordinating activities in line with established company goals, objectives, practices, and policies.
Sets specific goals for each property to ensure maximum focus and motivation for the team.
Implements and follows up on company initiatives designed to ensure sustainability of projects.
Works with the Vice President Operations to improve processes and management methods to generate above-budgeted NOI.
Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed.
Assists the Vice President of Operations with oversight and confirms capital projects are completed within the approved budget.
Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations.
Participates in all property reporting requirements, both internal and external (e.g., DOD reports, company board reports, lender reports).
Works with Community Directors in the coordination and development of annual business plans to present to the Vice President Operations.
Reviews, analyzes, and interprets current market and economic trends that may impact the property and implements short‑ and long‑range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Conducts property inspections and takes appropriate actions to ensure physical aspects of the property, grounds, buildings, and amenities meet established safety, cleanliness, general appearance, and appeal standards.
Provides professional representation to command, housing, and other external parties while representing the company.
Requires driving for the company using either a company vehicle or a personal/rental vehicle for more than 50% of work duties.
Qualifications
Bachelor’s Degree in Business Administration, Marketing, Property Management, or other related discipline.
Six to seven years of multi‑unit property leasing oversight experience at a Community Director level or above.
Three to four years of experience managing others.
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Previous experience with YARDI preferred.
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels and with the military community and command.
Proficiency with MS Office applications.
Valid driver’s license required; must maintain a valid driver’s license.
High‑performing, self‑starter with excellent organizational and customer service skills, and the ability to work independently.
Flexibility and time‑management skills critical.
Excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals.
Strong financial analysis background and excellent leadership and motivational skills.
Valid driver’s license (DL number) in state required.
Certified Professional of Occupancy (CPO) preferred.
Accredited Residential Management (ARM) preferred.
Certified Apartment Manager (CAM) – NAAHQ preferred.
Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition, we emphasize pay equity and consider internal and external factors as part of every final offer. We also offer a generous total compensation and benefits package.
Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Benefits Overview https://www.huntmilitarycommunities.com/careers/benefits
Other Requirements You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What You Will Do
Performs all tasks typically associated with managing staff such as recruiting, hiring, training, coaching, evaluating, disciplining, and terminating direct reports, ensuring Community Directors lead their teams to meet goals and expectations.
Serves as the company’s liaison with the Government and maintains open communication with local and other Government entities as necessary.
Acts as the operational liaison between the Vice President Operations and Community Directors.
Manages operations by directing and coordinating activities in line with established company goals, objectives, practices, and policies.
Sets specific goals for each property to ensure maximum focus and motivation for the team.
Implements and follows up on company initiatives designed to ensure sustainability of projects.
Works with the Vice President Operations to improve processes and management methods to generate above-budgeted NOI.
Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed.
Assists the Vice President of Operations with oversight and confirms capital projects are completed within the approved budget.
Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations.
Participates in all property reporting requirements, both internal and external (e.g., DOD reports, company board reports, lender reports).
Works with Community Directors in the coordination and development of annual business plans to present to the Vice President Operations.
Reviews, analyzes, and interprets current market and economic trends that may impact the property and implements short‑ and long‑range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Conducts property inspections and takes appropriate actions to ensure physical aspects of the property, grounds, buildings, and amenities meet established safety, cleanliness, general appearance, and appeal standards.
Provides professional representation to command, housing, and other external parties while representing the company.
Requires driving for the company using either a company vehicle or a personal/rental vehicle for more than 50% of work duties.
Qualifications
Bachelor’s Degree in Business Administration, Marketing, Property Management, or other related discipline.
Six to seven years of multi‑unit property leasing oversight experience at a Community Director level or above.
Three to four years of experience managing others.
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Previous experience with YARDI preferred.
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels and with the military community and command.
Proficiency with MS Office applications.
Valid driver’s license required; must maintain a valid driver’s license.
High‑performing, self‑starter with excellent organizational and customer service skills, and the ability to work independently.
Flexibility and time‑management skills critical.
Excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals.
Strong financial analysis background and excellent leadership and motivational skills.
Valid driver’s license (DL number) in state required.
Certified Professional of Occupancy (CPO) preferred.
Accredited Residential Management (ARM) preferred.
Certified Apartment Manager (CAM) – NAAHQ preferred.
Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition, we emphasize pay equity and consider internal and external factors as part of every final offer. We also offer a generous total compensation and benefits package.
Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Benefits Overview https://www.huntmilitarycommunities.com/careers/benefits
Other Requirements You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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