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Strategic Account Executive

MedOne Pharmacy Benefit Solutions, Dubuque, IA, United States


Description The Strategic Account Executive is the primary strategic and consultative contract for our clients and their business partners. The Strategic Account Executive works with and through other MedOne personnel to build strong relationships and provide value-added service offerings, which attract and retain clients and business partnerships.

Position Overview MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

What You'll Do

Develop and manage client and partner relationships to retain business and maintain high degree of satisfaction

Analyze plan performance reporting; interpret data and identify correlations, trends, and opportunities

Plan for and lead client and partner plan performance review meetings; promote programs and services to clients and business partners when appropriate

Understand contract structure, track plan performance against contract terms, and communicate performance to plan and business partners

Strategize and collaborate with external partners and internal team members to develop and deliver proposals and contracts

Solution for and obtain business requirements to resolve issues and provide value‑add service offerings to improve client, vendor, and member satisfaction

Oversee Account Managers associated with book of business, oversee training and development, and evaluate performance

Identify process improvements and service offerings which increase client satisfaction and/or reduce operating expenditures

Assist with creation and evaluation of new hire onboarding, training material and approach, and team upskilling and development

Coach and support team through operational changes and personnel issues

Work cross‑functionally with MedOne teams to improve learning and communication and foster a collaborative team‑oriented environment

What You Will Bring To MedOne

Bachelor’s degree in business, marketing or related area

5 years of direct account service in PBM or related healthcare or benefits field, or demonstrated knowledge and skillset with MedOne

Intermediate knowledge of Microsoft Office products

Advanced problem‑solving skills: root cause analysis, evaluation of solutions, engagement of stakeholders, and ability to execute solutions effectively

Strong verbal and written communication skills with emphasis on clarity and concision, and altering approach to the audience

Strong ability to synthesize and analyze information from various sources to identify trends, opportunities, and risks

Why MedOne? Benefits At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth—all while helping to make a difference in people’s lives.

Our top core value is to

prioritize your well‑being .

To support you in living this value, we offer:

Competitive salary and bonuses that reward your performance.

Comprehensive health, dental, and vision insurance + additional benefits

401(k) with company match to secure your future.

Generous paid time off and holidays.

Opportunities for professional growth and development.

A vibrant and collaborative work culture.

Location Hybrid in Dubuque, IA, or remote in Des Moines, IA, Cedar Rapids, IA, or Davenport, IA areas

Employment Type Full Time, Salary

Hours Hours may vary within our normal business hours.

Reports to Manager, Client Strategy

Equal Opportunity Employer MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Offers are contingent on passing a background check and drug screen.

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