Vice President Key Accounts, North America
BetterUp, Austin, TX, United States
The Vice President, Key Accounts
The Vice President, Key Accounts is a pivotal role, responsible for orchestrating and driving the entire sales ecosystem of our most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy.
This is an individual contributor role.
What You’ll Do
New Sales Generation: Drive the acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.
Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.
Customer Success: Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.
Executive Selling: Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.
Cross-Functional Partnership: Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.
Requirements
Minimum of 10 years of progressive experience in executive sales roles.
Proven track record of success in executive-level selling and leading high-performing sales teams.
Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.
Has led or participated in defining an innovative GTM motion (not just operating an established one).
Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Bachelor's degree in Business, Sales, or a related field (MBA preferred).
Proven success in leading sales teams and driving revenue growth.
AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
Per year:
All federal/statutory holidays observed
4 BetterUp Inner Workdays
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
Base Salary Range For This Role $300,000 : All HUB locations
Equal Employment Opportunity Statement BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Work Location and Schedule Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. US hub locations include Austin, TX; New York City, NY; San Francisco, CA; and Washington, DC metro area. Europe hub locations are London, UK and Amsterdam, NL. Applicants must be able to realistically commit to this structure.
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This is an individual contributor role.
What You’ll Do
New Sales Generation: Drive the acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.
Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.
Customer Success: Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.
Executive Selling: Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.
Cross-Functional Partnership: Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.
Requirements
Minimum of 10 years of progressive experience in executive sales roles.
Proven track record of success in executive-level selling and leading high-performing sales teams.
Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.
Has led or participated in defining an innovative GTM motion (not just operating an established one).
Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Bachelor's degree in Business, Sales, or a related field (MBA preferred).
Proven success in leading sales teams and driving revenue growth.
AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
Per year:
All federal/statutory holidays observed
4 BetterUp Inner Workdays
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
Base Salary Range For This Role $300,000 : All HUB locations
Equal Employment Opportunity Statement BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Work Location and Schedule Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. US hub locations include Austin, TX; New York City, NY; San Francisco, CA; and Washington, DC metro area. Europe hub locations are London, UK and Amsterdam, NL. Applicants must be able to realistically commit to this structure.
#J-18808-Ljbffr