Inside Sales Director
Aiven, Austin, TX, United States
Overview
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. We are looking for a Director, Inside Sales to join our team who shares our passion for forward-thinking and innovative approaches. About this Team
Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source and data platform for everyone. Thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Who we are
We become the trusted open-source data platform for everyone by listening closely to our customers and taking action to ensure they achieve their business goals. Our thinking is customer-first. Our customers are at the front and center of all we do. We collaborate, share, and innovate with them to address their challenges and help them reach their goals. Our Crabby Principles
We use the V2MOM framework to set and align on business goals. These principles unite us in our ways of working, globally, and are embedded in our business processes to support collaboration and positive behaviours. You will have opportunities to demonstrate this throughout your interview journey with us. The Role
We are seeking a highly motivated and experienced
Director, Inside Sales
to lead and scale our inside sales team focused on acquiring new customers and expanding existing accounts. This role drives revenue growth across a defined territory by building, training, and mentoring a team of quota-carrying inside sales representatives. The position carries responsibility for the attainment of the entire team's quota as well as team management and leadership responsibilities. The successful candidate will be a data-driven leader with a proven track record of exceeding sales targets and developing high-performing teams. They will be comfortable working cross-functionally and possess a deep understanding of the inside sales process, from lead generation and qualification to closing deals. Experience selling technical solutions, preferably in the cloud, data infrastructure, or SaaS space, is highly desired. This role reports to the VP of Sales for the region. What You’ll Do
Build, train, and lead a high-performing team of Inside Sales Representatives (ISRs). Manage the team to achieve and exceed their collective quota targets. Develop and implement sales strategies and processes to drive consistent pipeline generation and revenue growth. Use a data-driven approach to monitor team performance, analyse key metrics, and identify areas for improvement. Coach and mentor ISRs to develop their sales skills, product knowledge, and overall performance. Collaborate closely with Product Marketing and Field Marketing to develop and execute effective lead generation campaigns. Work cross-functionally with other departments, including Sales Operations, Product, and Customer Success, to ensure seamless customer experience. Manage the hiring process for new ISRs, including sourcing, interviewing, and onboarding. Forecast sales revenue accurately and provide regular updates to senior management. Manage and optimize the sales tech stack, including CRM and sales engagement platforms. Develop and refine sales messaging and value propositions to effectively communicate the benefits of Aiven’s solutions. Identify and penetrate key target accounts within the assigned territory. What We’re Looking for
7+ years of leadership experience in inside sales, preferably in a B2B SaaS environment Proven track record of exceeding sales targets and building high-performing teams Strong understanding of the inside sales process and best practices Excellent communication, presentation, and interpersonal skills Data-driven approach to sales management, with experience analysing metrics and making data-informed decisions Experience with CRM and sales engagement platforms (Salesforce CRM, Salesloft Sales Engagement) Strong coaching and mentoring skills, with the ability to develop and motivate team members Experience in the cloud, data infrastructure, or DevOps space is highly desirable Ability to work independently and as part of a collaborative team Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply. We believe in investing in our crabs’ professional growth. Our Offer
If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. Participate in Aiven’s equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the needed equipment to set yourself up for success. Step up your career game with real employer support (learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven
Contribute to open-source projects that you find meaningful outside of work and get paid for it through our Plankton program. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups to empower yourself and others in missions that resonate with you. What else
Need insurance: Comprehensive health insurance options including dental and vision benefits and Life and AD&D insurance Wellbeing: health savings account with Aiven contributions, and disability plans Retirement: 401(k) and Roth 401(k) plans Amazing! What’s next
Once you apply, you should hear from our Talent Experience team within 5 days regarding the status of your application. If selected, you can generally expect five stages in the interview process: 30-45-minute call with a Talent Partner 45-60-minute Domain Leadership Interview with the hiring manager 45-60-minute People/Dept Leadership Interview 60-minute Presentation/Panel interview 60-minute Crabby Principles interview with an Aiven Bar Raiser How to Recognize and Avoid Employment Scams
There has been a rise in fake job postings used by scammers to get personal information. Please familiarize yourself with the red flags of a potential scam. Here at Aiven, all recruitment emails come from the domains @aiven.io, @greenhouse.io or @eu.greenhouse.io. Interviews are conducted via video or in person. If you’re unsure, contact recruitment@aiven.io. Equal Opportunities
Aiven provides equal employment opportunities to all qualified employees and applicants without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, or other protected characteristics. We comply with applicable local laws governing non-discrimination in employment in every location. We provide reasonable accommodations for qualified individuals with disabilities or special needs; questions can be directed to recruitment@aiven.io.
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We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. We are looking for a Director, Inside Sales to join our team who shares our passion for forward-thinking and innovative approaches. About this Team
Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source and data platform for everyone. Thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Who we are
We become the trusted open-source data platform for everyone by listening closely to our customers and taking action to ensure they achieve their business goals. Our thinking is customer-first. Our customers are at the front and center of all we do. We collaborate, share, and innovate with them to address their challenges and help them reach their goals. Our Crabby Principles
We use the V2MOM framework to set and align on business goals. These principles unite us in our ways of working, globally, and are embedded in our business processes to support collaboration and positive behaviours. You will have opportunities to demonstrate this throughout your interview journey with us. The Role
We are seeking a highly motivated and experienced
Director, Inside Sales
to lead and scale our inside sales team focused on acquiring new customers and expanding existing accounts. This role drives revenue growth across a defined territory by building, training, and mentoring a team of quota-carrying inside sales representatives. The position carries responsibility for the attainment of the entire team's quota as well as team management and leadership responsibilities. The successful candidate will be a data-driven leader with a proven track record of exceeding sales targets and developing high-performing teams. They will be comfortable working cross-functionally and possess a deep understanding of the inside sales process, from lead generation and qualification to closing deals. Experience selling technical solutions, preferably in the cloud, data infrastructure, or SaaS space, is highly desired. This role reports to the VP of Sales for the region. What You’ll Do
Build, train, and lead a high-performing team of Inside Sales Representatives (ISRs). Manage the team to achieve and exceed their collective quota targets. Develop and implement sales strategies and processes to drive consistent pipeline generation and revenue growth. Use a data-driven approach to monitor team performance, analyse key metrics, and identify areas for improvement. Coach and mentor ISRs to develop their sales skills, product knowledge, and overall performance. Collaborate closely with Product Marketing and Field Marketing to develop and execute effective lead generation campaigns. Work cross-functionally with other departments, including Sales Operations, Product, and Customer Success, to ensure seamless customer experience. Manage the hiring process for new ISRs, including sourcing, interviewing, and onboarding. Forecast sales revenue accurately and provide regular updates to senior management. Manage and optimize the sales tech stack, including CRM and sales engagement platforms. Develop and refine sales messaging and value propositions to effectively communicate the benefits of Aiven’s solutions. Identify and penetrate key target accounts within the assigned territory. What We’re Looking for
7+ years of leadership experience in inside sales, preferably in a B2B SaaS environment Proven track record of exceeding sales targets and building high-performing teams Strong understanding of the inside sales process and best practices Excellent communication, presentation, and interpersonal skills Data-driven approach to sales management, with experience analysing metrics and making data-informed decisions Experience with CRM and sales engagement platforms (Salesforce CRM, Salesloft Sales Engagement) Strong coaching and mentoring skills, with the ability to develop and motivate team members Experience in the cloud, data infrastructure, or DevOps space is highly desirable Ability to work independently and as part of a collaborative team Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply. We believe in investing in our crabs’ professional growth. Our Offer
If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. Participate in Aiven’s equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the needed equipment to set yourself up for success. Step up your career game with real employer support (learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven
Contribute to open-source projects that you find meaningful outside of work and get paid for it through our Plankton program. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups to empower yourself and others in missions that resonate with you. What else
Need insurance: Comprehensive health insurance options including dental and vision benefits and Life and AD&D insurance Wellbeing: health savings account with Aiven contributions, and disability plans Retirement: 401(k) and Roth 401(k) plans Amazing! What’s next
Once you apply, you should hear from our Talent Experience team within 5 days regarding the status of your application. If selected, you can generally expect five stages in the interview process: 30-45-minute call with a Talent Partner 45-60-minute Domain Leadership Interview with the hiring manager 45-60-minute People/Dept Leadership Interview 60-minute Presentation/Panel interview 60-minute Crabby Principles interview with an Aiven Bar Raiser How to Recognize and Avoid Employment Scams
There has been a rise in fake job postings used by scammers to get personal information. Please familiarize yourself with the red flags of a potential scam. Here at Aiven, all recruitment emails come from the domains @aiven.io, @greenhouse.io or @eu.greenhouse.io. Interviews are conducted via video or in person. If you’re unsure, contact recruitment@aiven.io. Equal Opportunities
Aiven provides equal employment opportunities to all qualified employees and applicants without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, or other protected characteristics. We comply with applicable local laws governing non-discrimination in employment in every location. We provide reasonable accommodations for qualified individuals with disabilities or special needs; questions can be directed to recruitment@aiven.io.
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