CCaaS Transformation Leader — Global Delivery & Strategy

A global consulting firm seeks an experienced professional to lead the CCaaS transformation strategy. This role involves developing and implementing complex customer channel solutions while managing on-shore and off-shore teams. The ideal candidate will have a background in technology transformation, particularly with CCaaS solutions, and possess strong strategic planning and project management skills. A market competitive salary and comprehensive benefits are provided, with location flexibility within 90 minutes of an approved office. #J-18808-Ljbffr