
Administrative Assistant, Partnership Marketing
(USTA) United States Tennis Association, New York, NY, United States
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Work for the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don’t worry, you can still find yourself in the game!
The Role
The Partnership Marketing Administrative Assistant will be responsible for all administrative work for the Partnership Marketing Department, including general clerical, tracking budgets, invoicing, tracking of payments, contract management, database management, processing of US Open sponsor ticket orders, corporate gifting, and department attendance. Support the Managing Director, Corporate Partnerships, and three (3) Directors with expense reports, meeting schedules, and travel arrangements. In addition, this role manages the setup and daily operation of the Partnership Marketing office throughout the US Open period.
Manage executive calendars and meeting requests
Manage executive expense accounts and book executive travel
Assist with tracking and updating the US Open sponsor ticket inventory and corporate assignments
Assist with the review and updating of Sponsor Per Contract and Purchase account records, and coordinate per contract mailings with the Ticket Office
Process and track sponsor per session ticket purchase requests and provide receipts for reconciliation
Perform general administrative duties, including but not limited to coordination of mailings, photocopying, emailing, and filing
Coordinate tournament and holiday gifting programs to business clients; project schedule, work with Merchandise group to source gift options, update gift list, packaging, and shipping details
Maintain an updated contact database
Maintain staff attendance records and distribute staff weekly schedules
Coordinate department meetings and agendas
Support special event planning and logistics, including an annual Partner Briefing and Partner Reception
Other duties as assigned
Who You Are
Associate’s degree from an accredited college or university or equivalent
Customer-facing experience preferred
Familiarity with Ticketing systems preferred (e.g., Archtics)
Proficiency with Google Suite, Excel, PowerPoint, and Adobe Suite preferred
Demonstrated strong work ethic, positive attitude, and professional client-facing demeanor
Excellent organizational and time-management skills
Excellent written and verbal communication skills
Must have the capability to remain calm and focused in a high-pressure, fast-paced environment (US Open)
Must be available to work from the USTA National Tennis Center, Queens, NY, for the duration of the US Open (currently 3 weeks)
This position is designated as "hybrid/flex" and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy.
What We Offer
At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!
Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, and Learning and Development programs to learn on the job
Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.
The expected range for the base salary for this position is $50,000 - $55,000; this position is considered non-exempt (eligible for overtime).
Come One, Come All
We strongly encourage you to apply if you’re interested; we’d love to learn how you can “serve” our team with your unique experience!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
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