Expansion Account Manager

Expansion Account Manager

Company: Spark Membership

Location: Miami, FL

Compensation: $60,000 to $65,000 base + 20 percent variable

About Spark Membership

Spark Membership is the leading membership management and payments platform purpose built for martial arts studios. Founded by martial arts school owners, Spark supports over 2,000 customers globally and processes more than $750 million in annual payments each year.

Spark is the operating system that powers owner led studios, helping them manage memberships, billing, scheduling, communications, and growth. Our customers rely on Spark daily to run their businesses and grow predictable recurring revenue.

Spark is backed by private equity and is actively scaling its sales and expansion motion. This role is an opportunity to join a proven vertical SaaS business with strong product market fit and a highly engaged SMB customer base.

About the Role

We are hiring an Expansion Account Manager to drive revenue growth within our existing customer base.

This is a quota carrying, sales focused role designed for SMB Account Executives who enjoy closing deals, running outbound motion, and building pipeline from a warm book of customers.

This is not a passive account management position. Success in this role requires proactive outreach, strong discovery, and consistent closing activity.

You will work in a pod alongside a Customer Sales Specialist who owns onboarding, support escalations, and retention. You will own expansion revenue through plan upgrades, add ons, and usage based products.

What You Will Sell

• Plan upgrades and tier expansions
• Add on products such as Ignite and SMS credits
• Usage based expansions with short sales cycles
• Additional value to customers already using Spark daily

What You Will Do

• Carry a quota and own expansion revenue for a set book of accounts
• Build and close your own pipeline through proactive outbound outreach
• Identify expansion opportunities using usage data, engagement signals, and customer behavior
• Run discovery, position value, handle objections, and close deals
• Collaborate closely with Customer Sales Specialists on timing and account strategy
• Maintain accurate pipeline visibility and forecasting

Book of Business

• Pre assigned book of existing Spark customers
• Primarily SMB customers, typically one or a few locations
• High volume account ownership, often 100 plus accounts
• Modest deal sizes with frequent closes
• Requires organization, follow through, and comfort with volume

Sales Motion

This role is primarily outbound focused. Inbound expansion signals are still developing, so success requires initiative and consistency.

You will not wait for customers to ask. You will use data, usage trends, and proactive outreach to create expansion opportunities and close them.

Ramp and Expectations

• First 30 days focused on product mastery and customer familiarity
• Carrying quota and actively selling by day 31
• Consistent pipeline creation expected within 90 to 180 days
• Performance measured by expansion revenue, pipeline health, and close rates

What We Are Looking For

• 2 to 5 years of experience in SMB sales, Expansion AE, or Account Executive roles
• Proven experience carrying quota and closing deals
• Comfort with outbound selling and high activity environments
• Experience managing a high volume book of accounts
• Strong discovery, objection handling, and closing skills
• Ability to thrive in a pod based, collaborative sales model

Why Spark

• Clear ownership of expansion revenue
• Warm, active customer base
• Short sales cycles and frequent wins
• Strong product market fit in a specialized SMB vertical
• Opportunity to grow with a scaling sales organization

Additional Job Application Terms

This job is part of LinkedIn’s

Full-Service Hiring beta program. Eligibility is limited to candidates located

in and performing services in the United States, excluding those based in

Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.