Customer Service Representative (Columbus)
ApTask, Columbus, OH, United States
Pay Rate: $19.17/hr on w2
Preferred qualifications: Bachelor’s degree or equivalent education Prior contact center or customer service experience
Responsibilities: Handle high-volume inbound calls related to account services and inquiries Deliver accurate, efficient, and professional support while meeting performance metrics and service standards Assist with cash management products, online account access, mobile applications, and general account-related questions Maintain a high level of professionalism with a strong focus on delivering exceptional customer service Thrive in a fast-paced, team-oriented environment Effectively multitask and adapt quickly to changing priorities in a dynamic service setting
Preferred qualifications: Bachelor’s degree or equivalent education Prior contact center or customer service experience
Responsibilities: Handle high-volume inbound calls related to account services and inquiries Deliver accurate, efficient, and professional support while meeting performance metrics and service standards Assist with cash management products, online account access, mobile applications, and general account-related questions Maintain a high level of professionalism with a strong focus on delivering exceptional customer service Thrive in a fast-paced, team-oriented environment Effectively multitask and adapt quickly to changing priorities in a dynamic service setting