Credit & Collections Representative
Construction Association of Michigan, Indianapolis, IN, United States
Job Description Summary
Credit & Collections Representative
DUTIES & RESPONSIBILITIES
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answering incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information
QUALIFICATIONS
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
Physical Demands and Accommodations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws.
Equal Opportunity Employer Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short‑term and long‑term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
Paid Time Off
12‑25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Base Pay Range: $18.99 - $26.11
#J-18808-Ljbffr
DUTIES & RESPONSIBILITIES
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answering incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information
QUALIFICATIONS
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
Physical Demands and Accommodations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws.
Equal Opportunity Employer Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short‑term and long‑term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
Paid Time Off
12‑25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Base Pay Range: $18.99 - $26.11
#J-18808-Ljbffr