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Gate Service Representative

Remprex Llc, Cicero, IL, United States


Location

This role is based at our Cicero terminal (5601 W. 26th Street, Cicero, IL 60804)

This role requires employees to be 100% on-site during shifts.

Responsibilities

Service, repair, and perform preventative maintenance on AGS equipment and its components (Training provided)

Proactively report on system specifications, operations, inventory needs, and site performance

Explain site health information and provide technical insight on system repairs to client management

Help test new‑generation AGS components and provide reliability and suitability reports to management.

Help install and commission AGS equipment on site, as required

Accurately & efficiently process automated and manual gate transactions as needed

Responsible for entering data into an office computer or handheld device for each unit as it enters or exits the intermodal terminal.

What You’ll Need Required

High school diploma or GED

Valid driver’s license with a clean motor vehicle record (MVR)

Strong attention to detail

Commitment to continual growth

Ability to work in an outdoor environment subject to traffic, dust, weather, and other elements

Basic knowledge of networking hardware and software

Ability/Willing to work outside in all weather conditions

Ability to work in the presence of loud machinery

Ability to adapt to rapidly changing customer requests and requirements, seasonal variances in workload, and industry needs and requirement

Preferred

Experience working in the intermodal industry

Strong ability to quickly analyze and solve problems in a stressful environment

Implement procedural changes with minimal supervision

Working knowledge of Microsoft Office and office machines, including computers, printers, and multi‑line telephones

Strong interpersonal and mechanical skills

What We Offer

Flexible Spending Accounts.

401(k)

Vacation, Sick & Paid Holidays

Leaves of Absence

Employee Assistance Program

Employer-Paid Life & AD&D Insurance

Employer-Paid Short & Long-Term Disability

Voluntary Accident, Hospital Indemnity, Critical Illness and Life Insurance

Tuition Reimbursement

Employee Referral Program

Opportunities to Learn & Grow Your Career

Hybrid Work Schedules

A Diverse & Inclusive Company Culture that offers genuine teamwork

Equal Opportunity Employer REMPREX is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

REMPREX participates in eVerify. As part of our pre‑employment process, we do require successful completion of a background check and for safety‑sensitive roles, a drug screen. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

REMPREX is a proud equal‑opportunity employer. We are committed to building a diverse workforce and do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E‑Verify program in certain locations, as required by law.

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