
Technical Writer
SES Corporation, Boston, MA, United States
his role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a Technical Writer.
Location This position will be hybrid remote. Candidates will be required to work onsite as needed. Preferred candidates will be located near Hanscom AFB (Boston, MA).
Responsibilities Prepare, author, edit, and proof technical documents and program deliverables (e.g., system manuals, user guides, training materials, installation guides, proposals, reports) in accordance with the SOW and CDRLs
Ensure all documents conform to program standards, Data Item Description (DID) requirements, and applicable templates
Create and maintain document templates using styles and formats in MS Word
Work closely with engineers, developers, testers, Release Train Engineers, users, and other stakeholders to gather requirements, define content, and capture data and media for documentation
Perform quality assurance reviews on all contractual documentation and deliverables, ensuring comments and customer feedback are fully addressed
Format, review, and submit contract deliverables and reports, ensuring proper configuration management (CM) and version control in coordination with Data Management staff
Oversee the collection, organization, editing, and revision of documentation supporting complex computer systems and networks
Apply and help guide implementation of CMMI Maturity Level 3 best practices for documentation and quality
Manage multiple documentation efforts simultaneously with strong attention to detail, quality, and on-time task completion
Requirements Bachelor's Degree in a Technical, Writing, or related discipline and at least 8 years of relevant experience. Additional experience may be substituted for a degree
Additional experience may be accepted in lieu of degree.
Active Secret clearance required
US citizenship required
Bachelor's Degree in a Technical, Writing, or related discipline and at least 8 years of relevant experience. Additional experience may be substituted for a degree
Must have at least 5 years of experience as a full time dedicated Technical Writer on a large, complex technical program, creating, editing, and producing extensive documents, reports, CDRLs, and briefings for diverse audiences, including senior leadership
Must have expert-level proficiency with advanced MS Word formatting and editing features, with extensive experience developing, managing, and refining large, complex technical documents and publications
Must have direct experience working with system engineers, software engineers, and program management to translate technical information into clear, concise documentation including user manuals and reports
Must demonstrate excellent grammar skills (including punctuation, spelling, and usage)
Must be an exceptional communicator, both verbally and in writing, able to convey information clearly and concisely, build rapport effectively, and understand, interpret, and explain highly technical concepts to diverse audiences
Must have experience planning, prioritizing, and managing multiple tasks in a dynamic, fast-paced environment
Must be proficient in Microsoft Word, Excel, and PowerPoint
Must be capable of performing high-quality work both individually and as part of a team
Must be a self-motivated problem solver who proactively takes initiative when issues arise
Preferred Qualifications Master's Degree in a Technical, Writing, or related discipline
Experience working on or with multi-disciplinary technical development teams
Experience working on an agile program and team
Extensive experience on a system/software development program compiling, editing, and publishing documentation
Sound understanding of CMMI best practices and agile methodologies
Benefits Medical
Dental
Vision
AD&D
STD
LTD
Company paid Life Insurance
401k with employer contribution
Paid Time Off
Pet Insurance
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