Key Accounts Representative
ONE Gas, Tulsa, OK, United States
Overview
The Key Accounts Representative manages, develops, and retains relationships with commercial and industrial customers, ensuring reliable natural gas service and a high-quality customer experience. This role supports customers participating in the Transportation Service Program, provides rate and usage analysis, and assists with issue resolution and project coordination. The role includes broader customer development elements, including proactive outreach, early-stage opportunity identification, and market awareness. This position is based onsite at our Downtown Tulsa office, with occasional customer visits.
What You Will Do
Develop and retain commercial and industrial accounts and manage account activities, including account relations and customer service
Attract and develop new business, retain existing accounts, manage net profit, and proactively identify growth opportunities for existing or prospective customers
Analyze customer account information to respond to inquiries and support account management
Perform contract negotiations to attract new business and retain key accounts
Present sales proposals or provide gas service related information to business prospects
Research And Prepare Information Including
Rate agreements
Usage reports
Tariff analysis
Rate comparisons
Cost analysis
Conduct early intake conversations with prospects to understand needs and route opportunities internally
Gather preliminary market or customer data to support internal evaluation
Engage with internal partners (Engineering, Gas Supply, Rates, Economic Development) to support opportunity evaluation
Assist in tracking opportunities through early-stage development steps
Regular and reliable attendance is required in performance of the job. Employee may be asked to perform additional responsibilities as assigned.
What You Will Need
Preferred bachelor’s degree in business, communications, engineering, finance, or related field, or an equivalent combination of formal education and relevant experience
Working knowledge of the utility industry
Ability to perform economic and financial project analysis and apply algebraic equations and general math skills
Experience with office equipment and related software
Experience with natural gas sales, business development, and rate and usage analysis
Ability to read and interpret tariffs, terms of contracts, industry publications, technical manuals, market reports, account data, and company procedures
Read and write fluently in English
Applicable driver’s license; travel to other company locations and to meetings with customers
Mobility to travel around office facilities
Strong oral and written communication skills
Benefits
Medical/Dental/Vision packages that fit your family’s needs
Paid Time Off
401K with company matching up to 6%
Profit Sharing Plan
Paid Parental Leave
Basic and Optional Employee Life Insurance
Education Assistance and Tuition Reimbursement
Compliance & Equal Opportunity The job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to change at any time in accordance with the needs of the company. ONE Gas is an equal employment opportunity employer and prohibits discrimination based on sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status, or genetic information.
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What You Will Do
Develop and retain commercial and industrial accounts and manage account activities, including account relations and customer service
Attract and develop new business, retain existing accounts, manage net profit, and proactively identify growth opportunities for existing or prospective customers
Analyze customer account information to respond to inquiries and support account management
Perform contract negotiations to attract new business and retain key accounts
Present sales proposals or provide gas service related information to business prospects
Research And Prepare Information Including
Rate agreements
Usage reports
Tariff analysis
Rate comparisons
Cost analysis
Conduct early intake conversations with prospects to understand needs and route opportunities internally
Gather preliminary market or customer data to support internal evaluation
Engage with internal partners (Engineering, Gas Supply, Rates, Economic Development) to support opportunity evaluation
Assist in tracking opportunities through early-stage development steps
Regular and reliable attendance is required in performance of the job. Employee may be asked to perform additional responsibilities as assigned.
What You Will Need
Preferred bachelor’s degree in business, communications, engineering, finance, or related field, or an equivalent combination of formal education and relevant experience
Working knowledge of the utility industry
Ability to perform economic and financial project analysis and apply algebraic equations and general math skills
Experience with office equipment and related software
Experience with natural gas sales, business development, and rate and usage analysis
Ability to read and interpret tariffs, terms of contracts, industry publications, technical manuals, market reports, account data, and company procedures
Read and write fluently in English
Applicable driver’s license; travel to other company locations and to meetings with customers
Mobility to travel around office facilities
Strong oral and written communication skills
Benefits
Medical/Dental/Vision packages that fit your family’s needs
Paid Time Off
401K with company matching up to 6%
Profit Sharing Plan
Paid Parental Leave
Basic and Optional Employee Life Insurance
Education Assistance and Tuition Reimbursement
Compliance & Equal Opportunity The job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to change at any time in accordance with the needs of the company. ONE Gas is an equal employment opportunity employer and prohibits discrimination based on sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status, or genetic information.
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