Inbound Customer Service Rep - 21/hour
TEKsystems, Tempe, AZ, United States
About Company
Been operating for 30 years and is the largest independent pharmacy benefit solutions company.
Position: Inbound Healthcare Customer Service Representative Pay: $21 per hour ($31.50 OT). Contract to Hire, fully onsite in Tempe, AZ.
Responsibilities
Handle inbound calls and follow‑up calls.
Answer calls and questions on prior authorization, general questions, and some confidential information.
Provide excellent customer service with high attention to detail.
Enter and update information accurately.
Measured on quality and accuracy (50‑100 calls a day depending on complexity).
Utilize multiple systems and programs to track information and communicate with customers.
Requirements
1+ year of customer service experience in a call center or office setting.
Availability Monday–Sunday between 5 AM–10 PM (8‑hour shifts).
Position is 100% onsite in Tempe, AZ.
Pay & Benefits The pay range is $21.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Workplace Type Fully onsite position in Tempe, AZ.
Application Deadline Position anticipated to close on Apr 24, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Position: Inbound Healthcare Customer Service Representative Pay: $21 per hour ($31.50 OT). Contract to Hire, fully onsite in Tempe, AZ.
Responsibilities
Handle inbound calls and follow‑up calls.
Answer calls and questions on prior authorization, general questions, and some confidential information.
Provide excellent customer service with high attention to detail.
Enter and update information accurately.
Measured on quality and accuracy (50‑100 calls a day depending on complexity).
Utilize multiple systems and programs to track information and communicate with customers.
Requirements
1+ year of customer service experience in a call center or office setting.
Availability Monday–Sunday between 5 AM–10 PM (8‑hour shifts).
Position is 100% onsite in Tempe, AZ.
Pay & Benefits The pay range is $21.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Workplace Type Fully onsite position in Tempe, AZ.
Application Deadline Position anticipated to close on Apr 24, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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