Inside Sales Engineer
Winn-Marion Companies, Billings, MT, United States
Inside Sales Engineer (Billings, MT)
Pay: $32-$40 DOE
Position Summary The Inside Sales Engineer is responsible for selling or introducing company products or services to established clients. The Inside Sales Engineer also fields customer calls and questions regarding product specifications, availability, and pricing. Provides support to the Outside Sales representative by creating quotations as requested on standard products, communicating pertinent information regarding customers in the territory and assisting with the overall coordination of product delivery with an emphasis on customer satisfaction. Troubleshoots and provides product solutions and support for customers as needed. Locations with inventory may have a will call counter for direct customer sales and support.
Job Qualifications
Bachelor’s Degree in Mechanical or Chemical Engineering.
1-3 years prior sales experience or relevant training in Inside Sales.
Demonstrated excellent verbal and written communication skills.
Highly proficient computer skills with MS Word, Excel, Outlook, and the Internet.
Demonstrates problem‑solving skills, extremely organized with a keen attention to detail and accuracy.
Valid driver’s license with good MVR; able to travel occasionally within the region.
Essential Job Duties And Responsibilities
Maintains excellent customer service and satisfaction.
Works closely with Sales and Purchasing departments and personnel.
Maintains knowledge of company products, including ability to size and recommend them.
Displays a flexible attitude that fosters teamwork.
Provides timely service in order processing, quotations and customer response.
Answers all calls in a timely manner.
Maintains database of current clients and communicates changes in personnel with sales reps and managers.
Processes cancellations or changes in sales orders and communicates the changes with the related departments.
Emphasizes service benefits of the company, discusses credit terms and price quotes, and prepares sales order reports or forms as needed.
Other Job Functions
Provides feedback and information to department manager regarding order and customer problems.
Participates in training sessions, meetings, skill building and professional development classes.
May process and enter agent orders/invoices for outside sales personnel.
May enter purchase orders for select assigned product lines as needed.
Purchases non-stock items to fulfill customer orders.
Locations with a will call sales counter also handle direct-facing customers by filling orders, obtaining appropriate payment method and signatures for NET 30 orders, and processing them daily through accounting.
Checks and responds to all company communications on all scheduled workdays, including voicemail, emails, and text messages, and ensures old voicemails are cleared regularly so the mailbox does not get full.
Complies with all applicable company safety requirements.
Performs other related duties as assigned.
Work Conditions
Able to sit and work at a computer keyboard for extended periods.
Able to perform general office administrative activities such as copying, filing, faxing, and using the telephone.
Able to lift and move up to 50 pounds on occasion.
Travel occasionally to branch offices and locations within the region.
Maintains regular and on-time attendance. Hours may exceed 40 per week.
Benefits
Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday, totaling a minimum of 27 days annually).
Medical, Dental, Vision, and Life Insurance.
FSA and HSA Options.
Discounts through Perks at Work.
401(k) with matching.
Profit sharing.
Employee Assistance Program.
Eligibility for benefits depends on the type of position and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including a drug screen and criminal background check.
Equal Opportunity Winn‑Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Position Summary The Inside Sales Engineer is responsible for selling or introducing company products or services to established clients. The Inside Sales Engineer also fields customer calls and questions regarding product specifications, availability, and pricing. Provides support to the Outside Sales representative by creating quotations as requested on standard products, communicating pertinent information regarding customers in the territory and assisting with the overall coordination of product delivery with an emphasis on customer satisfaction. Troubleshoots and provides product solutions and support for customers as needed. Locations with inventory may have a will call counter for direct customer sales and support.
Job Qualifications
Bachelor’s Degree in Mechanical or Chemical Engineering.
1-3 years prior sales experience or relevant training in Inside Sales.
Demonstrated excellent verbal and written communication skills.
Highly proficient computer skills with MS Word, Excel, Outlook, and the Internet.
Demonstrates problem‑solving skills, extremely organized with a keen attention to detail and accuracy.
Valid driver’s license with good MVR; able to travel occasionally within the region.
Essential Job Duties And Responsibilities
Maintains excellent customer service and satisfaction.
Works closely with Sales and Purchasing departments and personnel.
Maintains knowledge of company products, including ability to size and recommend them.
Displays a flexible attitude that fosters teamwork.
Provides timely service in order processing, quotations and customer response.
Answers all calls in a timely manner.
Maintains database of current clients and communicates changes in personnel with sales reps and managers.
Processes cancellations or changes in sales orders and communicates the changes with the related departments.
Emphasizes service benefits of the company, discusses credit terms and price quotes, and prepares sales order reports or forms as needed.
Other Job Functions
Provides feedback and information to department manager regarding order and customer problems.
Participates in training sessions, meetings, skill building and professional development classes.
May process and enter agent orders/invoices for outside sales personnel.
May enter purchase orders for select assigned product lines as needed.
Purchases non-stock items to fulfill customer orders.
Locations with a will call sales counter also handle direct-facing customers by filling orders, obtaining appropriate payment method and signatures for NET 30 orders, and processing them daily through accounting.
Checks and responds to all company communications on all scheduled workdays, including voicemail, emails, and text messages, and ensures old voicemails are cleared regularly so the mailbox does not get full.
Complies with all applicable company safety requirements.
Performs other related duties as assigned.
Work Conditions
Able to sit and work at a computer keyboard for extended periods.
Able to perform general office administrative activities such as copying, filing, faxing, and using the telephone.
Able to lift and move up to 50 pounds on occasion.
Travel occasionally to branch offices and locations within the region.
Maintains regular and on-time attendance. Hours may exceed 40 per week.
Benefits
Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday, totaling a minimum of 27 days annually).
Medical, Dental, Vision, and Life Insurance.
FSA and HSA Options.
Discounts through Perks at Work.
401(k) with matching.
Profit sharing.
Employee Assistance Program.
Eligibility for benefits depends on the type of position and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including a drug screen and criminal background check.
Equal Opportunity Winn‑Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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