Cyber Education Specialist | Remote, USA
Optiv, New York, NY, United States
Optiv Cybersecurity Education is uniquely positioned to deliver empowering security awareness solutions for the human side of cyber. The
Cybersecurity Education Specialist
is an individual contributor responsible for designing, developing, delivering, and supporting high-quality cybersecurity learning experiences for external clients. This role blends
instructional design
,
eLearning development, phishing simulation, platform administration
, and
client engagement ownership
.
The ideal candidate is a hands-on learning professional who can translate complex cybersecurity concepts into clear, engaging, and practical learning experiences while independently managing multiple workstreams and maintaining exceptional quality and delivery standards. Prior experience in security awareness or knowledge of application security and cybersecurity best practices is preferred but not necessary.
How you'll make an impact
Learning Design & Content Development:
Design and develop
engaging eLearning and microlearning content
using adult learning theory and instructional design best practices for diverse, global audiences
Create
clear, concise storyboards and scripts
that effectively translate technical or security topics into learner-friendly content
Develop
interactive courses
in
Articulate Rise and Storyline
, incorporating multimedia, branching, variables, assessments, and gamification to customize the learner experience
Design and maintain
realistic, scenario-based cybersecurity content
, including simulated phishing templates aligned to real-world attack patterns
Identify and apply
credible, authoritative research sources
to ensure content accuracy, relevance, and originality
Visual & Multimedia Design:
Create, publish, and edit
context-appropriate visual assets
to convey concepts and ideas using
Adobe Creative Cloud
:
Vector graphics in Illustrator
Image editing in Photoshop
Layout and document design in InDesign
Apply visual design principles to ensure
accessibility, clarity, and consistency
across learning assets
Platform Administration & Technical Enablement:
Perform
administrative functions
in Learning Management Systems (LMS) and Content Management Systems (CMS), including content publishing, client admin support, and troubleshooting
Support and administer
simulated phishing platforms
, including campaign setup, template creation, and operational maintenance
Troubleshoot course, platform, and delivery issues to support client engagements
Client Engagement & Collaboration:
Own assigned
client engagements
, including kick-off calls, service delivery, ongoing support, and issue resolution
Evaluate client objectives and key performance indicators (KPIs), historical data, culture, and user population for consulting
program maturity, components, and best practices
Communicate clearly and professionally with
clients, subject matter experts (SMEs), and internal stakeholders
in both written and verbal formats
Collaborate closely with
other Cybersecurity Education team members and Optiv SMEs
to ensure technical accuracy while maintaining instructional quality
Quality, Operations & Continuous Improvement:
Execute assignments on time and deliver
high-quality work aligned to defined scope and quality standards
Participate in and contribute to
quality reviews
, providing constructive, actionable feedback to peers
Develop and maintain
internal documentation
such as SOPs, job aids, and knowledge base articles
Leverage talent development opportunities to contribute ideas that improve
operational efficiency, service delivery, and innovation
What we're looking for
Bachelor's degree in education, instructional design, training, communications, or a related field
and
2-3 years of professional experience in a similar role
or
an equivalent combination of education and experience
Proficiency with
Articulate 360
(Rise and Storyline) and
Adobe Creative Cloud
, particularly Illustrator, Photoshop, and InDesign
Experience designing and developing
interactive eLearning
aligned to adult learning principles
Experience with
LMS administration
, including platform configuration, content publishing, user support, and troubleshooting
Strong
written and verbal communication
skills in English (C1 CEFR or equivalent) and
technical writing
experience
Demonstrated ability to independently manage
multiple concurrent projects
, meet deadlines, and maintain attention to detail
Comfortable collaborating with
distributed and remote teams
Desire to work alongside i
nnovative, inquisitive, and inclusive
colleagues
High proficiency in MS Excel, PowerPoint, Word, Outlook, Teams, SharePoint, and Copilot
Experience administering or supporting
simulated phishing platforms and security awareness programs
is preferred
Exposure to cybersecurity, security awareness, or technical training content is preferred
Experience working directly with
external clients
in a consulting or services-based environment is preferred
Familiarity with productivity expectations for eLearning development in Rise and Storyline (e.g., established hourly development ratios) is preferred
Experience designing for global audiences and
content translation
is preferred
#LI-KG1
What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups (https://www.optiv.com/company/impact-report/inclusion-and-belonging)
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (http://www.optiv.com/job-applicant-privacy-notice) . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Cybersecurity Education Specialist
is an individual contributor responsible for designing, developing, delivering, and supporting high-quality cybersecurity learning experiences for external clients. This role blends
instructional design
,
eLearning development, phishing simulation, platform administration
, and
client engagement ownership
.
The ideal candidate is a hands-on learning professional who can translate complex cybersecurity concepts into clear, engaging, and practical learning experiences while independently managing multiple workstreams and maintaining exceptional quality and delivery standards. Prior experience in security awareness or knowledge of application security and cybersecurity best practices is preferred but not necessary.
How you'll make an impact
Learning Design & Content Development:
Design and develop
engaging eLearning and microlearning content
using adult learning theory and instructional design best practices for diverse, global audiences
Create
clear, concise storyboards and scripts
that effectively translate technical or security topics into learner-friendly content
Develop
interactive courses
in
Articulate Rise and Storyline
, incorporating multimedia, branching, variables, assessments, and gamification to customize the learner experience
Design and maintain
realistic, scenario-based cybersecurity content
, including simulated phishing templates aligned to real-world attack patterns
Identify and apply
credible, authoritative research sources
to ensure content accuracy, relevance, and originality
Visual & Multimedia Design:
Create, publish, and edit
context-appropriate visual assets
to convey concepts and ideas using
Adobe Creative Cloud
:
Vector graphics in Illustrator
Image editing in Photoshop
Layout and document design in InDesign
Apply visual design principles to ensure
accessibility, clarity, and consistency
across learning assets
Platform Administration & Technical Enablement:
Perform
administrative functions
in Learning Management Systems (LMS) and Content Management Systems (CMS), including content publishing, client admin support, and troubleshooting
Support and administer
simulated phishing platforms
, including campaign setup, template creation, and operational maintenance
Troubleshoot course, platform, and delivery issues to support client engagements
Client Engagement & Collaboration:
Own assigned
client engagements
, including kick-off calls, service delivery, ongoing support, and issue resolution
Evaluate client objectives and key performance indicators (KPIs), historical data, culture, and user population for consulting
program maturity, components, and best practices
Communicate clearly and professionally with
clients, subject matter experts (SMEs), and internal stakeholders
in both written and verbal formats
Collaborate closely with
other Cybersecurity Education team members and Optiv SMEs
to ensure technical accuracy while maintaining instructional quality
Quality, Operations & Continuous Improvement:
Execute assignments on time and deliver
high-quality work aligned to defined scope and quality standards
Participate in and contribute to
quality reviews
, providing constructive, actionable feedback to peers
Develop and maintain
internal documentation
such as SOPs, job aids, and knowledge base articles
Leverage talent development opportunities to contribute ideas that improve
operational efficiency, service delivery, and innovation
What we're looking for
Bachelor's degree in education, instructional design, training, communications, or a related field
and
2-3 years of professional experience in a similar role
or
an equivalent combination of education and experience
Proficiency with
Articulate 360
(Rise and Storyline) and
Adobe Creative Cloud
, particularly Illustrator, Photoshop, and InDesign
Experience designing and developing
interactive eLearning
aligned to adult learning principles
Experience with
LMS administration
, including platform configuration, content publishing, user support, and troubleshooting
Strong
written and verbal communication
skills in English (C1 CEFR or equivalent) and
technical writing
experience
Demonstrated ability to independently manage
multiple concurrent projects
, meet deadlines, and maintain attention to detail
Comfortable collaborating with
distributed and remote teams
Desire to work alongside i
nnovative, inquisitive, and inclusive
colleagues
High proficiency in MS Excel, PowerPoint, Word, Outlook, Teams, SharePoint, and Copilot
Experience administering or supporting
simulated phishing platforms and security awareness programs
is preferred
Exposure to cybersecurity, security awareness, or technical training content is preferred
Experience working directly with
external clients
in a consulting or services-based environment is preferred
Familiarity with productivity expectations for eLearning development in Rise and Storyline (e.g., established hourly development ratios) is preferred
Experience designing for global audiences and
content translation
is preferred
#LI-KG1
What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups (https://www.optiv.com/company/impact-report/inclusion-and-belonging)
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (http://www.optiv.com/job-applicant-privacy-notice) . If you sign up to receive notifications of job postings, you may unsubscribe at any time.