Financial Aid Counselor II
NMSU Conference Services, Albuquerque, NM, United States
Position Title
Financial Aid Counselor II
College/Division
DACC Dona Ana CC
Department
941660-DACC FINANCIAL AID SVCS
Location
Doña Ana Community College, East Mesa Campus / Espina Campus / Sunland Park
Salary
$53,165.80 – $67,786.96 (Commensurate with qualifications)
Appointment
Full‑time Equivalent: 1.0
Status
Exempt
Work Schedule
Standard, Monday‑Friday, 8:00‑17:00 (Other shift). Occasional work beyond these hours depending on events, season, or outreach commitments.
Contact
McKenna Garcia, 575‑527‑7550, mcgarcia@dacc.nmsu.edu
Closing Date
Apr 27 2026 – 23:55 MDT
Responsibilities Student Advising & Counseling
Advise students and families on financial aid programs, including federal, state, institutional, and private funding
Assist with FAFSA completion, application requirements, deadlines, and dependency status
Counsel students on satisfactory academic progress (SAP), including GPA and completion requirements
Provide guidance on loan borrowing, repayment options, default prevention, and financial literacy
Advise students on the financial aid impact of dropping or withdrawing from courses
Develop academic plans for students not meeting SAP standards
Counsel students on financial responsibility and refer to additional resources (e.g., WIOA, emergency aid, DVR)
Financial Aid Processing & Compliance
Review, verify, and package financial aid applications based on eligibility and enrollment
Perform need analysis, income and cost of attendance adjustments, and resolve over‑awards
Exercise professional judgment in evaluating special and unusual circumstances
Process appeals and prepare cases for committee review
Review and approve loan requests, including prorations and aggregate limits
Monitor and award specialized aid programs (e.g., Pell, waivers, summer crossover)
Ensure compliance with all federal, state, and institutional regulations
Outreach & Student Engagement
Conduct financial aid presentations, workshops, and FAFSA completion events on and off campus
Provide in‑person loan counseling and entrance counseling sessions
Serve as a resource for high school counselors and community partners
Participate in new student orientation and recruitment activities
Respond to student inquiries and provide timely support via multiple communication channels
Data Management & Systems
Utilize systems such as Banner, Cognos, NSLDS, COD, BDMS, and Quick Connect
Maintain accurate student records and documentation
Perform data analysis, reporting, and file troubleshooting
Track and report outcomes for counseling sessions and default prevention efforts
Compliance, Training & Program Support
Stay current on financial aid regulations through ongoing training
Assist in developing and updating policies, procedures, and training materials
Participate in audits, reporting, and accreditation‑related activities
Collaborate with campus departments to resolve operational issues
Support departmental operations, including coverage for front‑line services
Student Success & Retention Support
Monitor academic progress and early alert systems (e.g., Quick Connect)
Communicate with students regarding appeal conditions and progress requirements
Support retention initiatives through proactive advising and intervention
Supervisory Duties
Provide guidance and training to staff and student employees
Assist in overseeing workflow and ensuring compliance with policies and procedures
Required Qualifications Associate’s Degree + 4 years of relevant experience OR Bachelor’s Degree + 2 years of relevant experience.
Preferred Qualifications
Spanish speaker (preferred)
Preferred experience in financial aid or higher education
Special Instructions to Applicants The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.
EEO Statement New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non‑merit factors.
#J-18808-Ljbffr
Financial Aid Counselor II
College/Division
DACC Dona Ana CC
Department
941660-DACC FINANCIAL AID SVCS
Location
Doña Ana Community College, East Mesa Campus / Espina Campus / Sunland Park
Salary
$53,165.80 – $67,786.96 (Commensurate with qualifications)
Appointment
Full‑time Equivalent: 1.0
Status
Exempt
Work Schedule
Standard, Monday‑Friday, 8:00‑17:00 (Other shift). Occasional work beyond these hours depending on events, season, or outreach commitments.
Contact
McKenna Garcia, 575‑527‑7550, mcgarcia@dacc.nmsu.edu
Closing Date
Apr 27 2026 – 23:55 MDT
Responsibilities Student Advising & Counseling
Advise students and families on financial aid programs, including federal, state, institutional, and private funding
Assist with FAFSA completion, application requirements, deadlines, and dependency status
Counsel students on satisfactory academic progress (SAP), including GPA and completion requirements
Provide guidance on loan borrowing, repayment options, default prevention, and financial literacy
Advise students on the financial aid impact of dropping or withdrawing from courses
Develop academic plans for students not meeting SAP standards
Counsel students on financial responsibility and refer to additional resources (e.g., WIOA, emergency aid, DVR)
Financial Aid Processing & Compliance
Review, verify, and package financial aid applications based on eligibility and enrollment
Perform need analysis, income and cost of attendance adjustments, and resolve over‑awards
Exercise professional judgment in evaluating special and unusual circumstances
Process appeals and prepare cases for committee review
Review and approve loan requests, including prorations and aggregate limits
Monitor and award specialized aid programs (e.g., Pell, waivers, summer crossover)
Ensure compliance with all federal, state, and institutional regulations
Outreach & Student Engagement
Conduct financial aid presentations, workshops, and FAFSA completion events on and off campus
Provide in‑person loan counseling and entrance counseling sessions
Serve as a resource for high school counselors and community partners
Participate in new student orientation and recruitment activities
Respond to student inquiries and provide timely support via multiple communication channels
Data Management & Systems
Utilize systems such as Banner, Cognos, NSLDS, COD, BDMS, and Quick Connect
Maintain accurate student records and documentation
Perform data analysis, reporting, and file troubleshooting
Track and report outcomes for counseling sessions and default prevention efforts
Compliance, Training & Program Support
Stay current on financial aid regulations through ongoing training
Assist in developing and updating policies, procedures, and training materials
Participate in audits, reporting, and accreditation‑related activities
Collaborate with campus departments to resolve operational issues
Support departmental operations, including coverage for front‑line services
Student Success & Retention Support
Monitor academic progress and early alert systems (e.g., Quick Connect)
Communicate with students regarding appeal conditions and progress requirements
Support retention initiatives through proactive advising and intervention
Supervisory Duties
Provide guidance and training to staff and student employees
Assist in overseeing workflow and ensuring compliance with policies and procedures
Required Qualifications Associate’s Degree + 4 years of relevant experience OR Bachelor’s Degree + 2 years of relevant experience.
Preferred Qualifications
Spanish speaker (preferred)
Preferred experience in financial aid or higher education
Special Instructions to Applicants The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.
EEO Statement New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non‑merit factors.
#J-18808-Ljbffr