
Digital Experience Lead — Member Solutions
TAPCO Credit Union, Tacoma, WA, United States
A regional financial institution is seeking a Senior Digital Support Specialist to provide exceptional service to members through various digital channels. This role requires strong customer service skills and experience in digital systems support. Responsibilities include providing second-level support via phone and assisting with online banking inquiries. The position offers a starting pay of $22.05 - $24.25 per hour and benefits such as 100% employer-paid medical insurance, 401(k) matching, and paid volunteer hours.
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