
Technical Writer
Technical Systems Integration, Inc., Williamsburg, VA, United States
Description
Technical Systems Integration, Inc. is seeking a Technical Writer to support Interactive Electronic Technical Manual (IETM) development and updates for the Navy Surface Assessment Model (NSAM) 2.0 program for Naval Surface Warfare Center Panama City Division (NSWC PCD). This position will update and maintain S1000D-compliant IETMs to reflect technology refresh hardware changes and NSAM 2.0 graphical user interfaces, workflows, and operational procedures. The Technical Writer will work with advanced content management systems and collaborate with engineers, developers, and fleet operators to ensure technical documentation is accurate and usable for Navy personnel.
Interactive Electronic Technical Manual (IETM) Development & Updates
Update NSAM IETMs to reflect Technology Refresh Hardware changes, including new components, systems, and equipment configurations
Revise IETM content to document NSAM 2.0 graphical user interfaces (GUIs), workflows, and operational procedures
Develop and edit technical content for S1000D-compliant IETMs, ensuring compliance with Navy documentation standards
Create and maintain data modules following S1000D specifications and information architecture
Update technical procedures, maintenance instructions, and troubleshooting guides based on system changes
Ensure IETM content accuracy through collaboration with system engineers, software developers, and subject matter experts
Technical Documentation & Content Management
Utilize XML and SGML coding for electronic technical manual conversions, new developments, and updates
Work with content management software to create and publish S1000D IETMs and PDF technical manuals
Maintain and update technical documentation in the Model-Based Product Support (MBPS) database
Access technical manuals and feedback reports in MBPS as a Technical Data Consumer persona
Organize technical content and complete writing assignments according to Navy standards for order, clarity, conciseness, style, and terminology
Maintain records and files of documentation work and revisions in accordance with configuration management procedures
Technical Editing & Quality Assurance
Review technical reports, manuals, and documentation for technical accuracy, completeness, and consistency
Edit and format technical documentation to ensure compliance with MIL-STD-31000B and related specifications
Validate technical procedures through review with engineers and operational personnel
Incorporate technical feedback and engineering change notifications into IETM updates
Ensure documentation meets Government quality standards and fleet usability requirements
Review and recommend revisions to improve documentation clarity, accuracy, and effectiveness
Stakeholder Collaboration & Support
Interface with NSAM 2.0 engineering team, software developers, and system integrators
Coordinate with Government technical representatives to validate documentation requirements
Participate in technical reviews, engineering meetings, and Integrated Product Team (IPT) sessions
Provide training and technical assistance to end users of content management software and publishing tools
Support documentation working group meetings and provide status updates on IETM development
Respond to fleet feedback and incorporate user experience improvements into documentation
Education
Bachelor's degree in Technical Communication, English, Journalism, Engineering, Computer Science, or related field
Experience
3+ years of professional experience in technical writing and editing for complex technical systems
Demonstrated experience with Interactive Electronic Technical Manuals (IETMs) and S1000D documentation standards
Proven experience with XML and SGML coding for electronic technical documentation
Experience using content management systems for technical documentation development and publication
Required Skills & Competencies
Advanced proficiency with XML and SGML markup languages for technical documentation
Strong working knowledge of S1000D specification and data module development
Experience with content management software for IETM creation and publishing
Proficiency with technical documentation tools, including Arbortext, Oxygen XML Editor, or similar applications
Excellent written communication skills with the ability to create clear, accurate technical content
Strong understanding of technical documentation standards, including MIL-STD-31000B
Ability to translate complex technical information into user-friendly documentation
Capable of working with engineers and technical subject matter experts to extract and validate information
Strong attention to detail and commitment to documentation accuracy
Proficiency with Microsoft Office Suite and Adobe Acrobat for documentation review and distribution
Industry Certifications
S1000D Practitioner or Specialist certification
XML/SGML professional certification
Society for Technical Communication (STC) certification
Certified Professional Technical Communicator (CPTC)
Arbortext certification or equivalent content management system certification
Security Clearance: SECRET clearance required
Citizenship: U.S. Citizenship required
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