Leasing Agent
Pratum Companies, Washington, District of Columbia, United States
Leasing Agent
We are seeking a motivated and customer-focused Leasing Agent to join our team at a Tax Credit/LIHTC property. The ideal candidate will have experience in affordable housing and a strong understanding of LIHTC regulations. This role involves leasing apartments, maintaining occupancy, and ensuring compliance with all federal, state, and local housing regulations.
Essential Duties and Responsibilities
Process applications, verify income, and complete required LIHTC paperwork.
Maintain an excellent customer service relationship with prospective residents, current residents, vendors and members of the community.
Lease apartments and sell the products and services of the property to prospective residents, including, but not limited to, features and benefits of the apartments, building and property amenities, and the surrounding neighborhood.
Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted revenues.
Maintain thorough product knowledge of the property and that of major competition.
Accurately prepare and have a thorough knowledge of all lease‑related paperwork.
Maintain prospect traffic and leasing data and assist with other computer data entry as necessary.
Inspect units for move‑ins to ensure apartments are ready.
Assist with planning and hosting of resident functions as needed.
Responsible for auditing all lease files for bonus submission.
Review guest cards to ensure entry into OneSite and follow‑up as well as monitor any traffic trends.
Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.
Other tasks or duties as assigned by supervisor.
Qualifications Education: A college degree is preferred but not required. The position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and perform all on‑site resident management software functions.
Professional Experience: A minimum of one year of experience in residential property management or a related field is required. Some experience with the LIHTC program and affordable housing is preferred.
Attendance/Travel Requirements: The position requires the ability to work any of the seven days of the week, 52 weeks of the year, work scheduled hours consistently, and be available for overtime, on‑call, and occasional travel. Resident events after hours may be required.
Skills:
Strong administrative and organizational skills (juggling multiple projects, tasks simultaneously)
Ability to think rationally during a crisis
Strong time management skills and the ability to prioritize wisely
Strong customer service orientation
Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
Ability to close a sale
Knowledge of on‑site maintenance requirements
Ability to operate and understand personal computer functions and company utilized software packages
Physical Demands:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry or maneuver weights of up to 20 lbs. independently and 50 lbs. with assistance.
Computer Skills:
Basic knowledge of computers
Ability to use Outlook
Intermediate to advanced knowledge of MS Word and Excel, RealPage/OneSite
Ability to develop advanced knowledge of other programs or systems as needed
Basic Internet knowledge
Learning & Development: Maintain a commitment to ongoing personal development and career growth through corporate and external resources.
Benefits
Prescription Drug Program
Paid Vacation & Holiday
Company Paid Life Insurance
Company Paid AD&D Insurance
Company Paid Short‑Term Disability
Company Paid Long‑Term Disability
Supplemental Life Insurance
Educational Assistance
Retirement Savings Plan with company matching
Company outings and events
Pay Range: $18 – $21 per hour for a new employee; eligible for discretionary and performance‑based bonuses. Overtime is payable for hours over 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick leave, 11 paid holidays, and health & welfare benefits.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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Essential Duties and Responsibilities
Process applications, verify income, and complete required LIHTC paperwork.
Maintain an excellent customer service relationship with prospective residents, current residents, vendors and members of the community.
Lease apartments and sell the products and services of the property to prospective residents, including, but not limited to, features and benefits of the apartments, building and property amenities, and the surrounding neighborhood.
Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted revenues.
Maintain thorough product knowledge of the property and that of major competition.
Accurately prepare and have a thorough knowledge of all lease‑related paperwork.
Maintain prospect traffic and leasing data and assist with other computer data entry as necessary.
Inspect units for move‑ins to ensure apartments are ready.
Assist with planning and hosting of resident functions as needed.
Responsible for auditing all lease files for bonus submission.
Review guest cards to ensure entry into OneSite and follow‑up as well as monitor any traffic trends.
Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.
Other tasks or duties as assigned by supervisor.
Qualifications Education: A college degree is preferred but not required. The position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and perform all on‑site resident management software functions.
Professional Experience: A minimum of one year of experience in residential property management or a related field is required. Some experience with the LIHTC program and affordable housing is preferred.
Attendance/Travel Requirements: The position requires the ability to work any of the seven days of the week, 52 weeks of the year, work scheduled hours consistently, and be available for overtime, on‑call, and occasional travel. Resident events after hours may be required.
Skills:
Strong administrative and organizational skills (juggling multiple projects, tasks simultaneously)
Ability to think rationally during a crisis
Strong time management skills and the ability to prioritize wisely
Strong customer service orientation
Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
Ability to close a sale
Knowledge of on‑site maintenance requirements
Ability to operate and understand personal computer functions and company utilized software packages
Physical Demands:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry or maneuver weights of up to 20 lbs. independently and 50 lbs. with assistance.
Computer Skills:
Basic knowledge of computers
Ability to use Outlook
Intermediate to advanced knowledge of MS Word and Excel, RealPage/OneSite
Ability to develop advanced knowledge of other programs or systems as needed
Basic Internet knowledge
Learning & Development: Maintain a commitment to ongoing personal development and career growth through corporate and external resources.
Benefits
Prescription Drug Program
Paid Vacation & Holiday
Company Paid Life Insurance
Company Paid AD&D Insurance
Company Paid Short‑Term Disability
Company Paid Long‑Term Disability
Supplemental Life Insurance
Educational Assistance
Retirement Savings Plan with company matching
Company outings and events
Pay Range: $18 – $21 per hour for a new employee; eligible for discretionary and performance‑based bonuses. Overtime is payable for hours over 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick leave, 11 paid holidays, and health & welfare benefits.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
#J-18808-Ljbffr